James K.
I just placed my first order with…
I just placed my first order with Balloons In The Box and had the privilege of speaking with their sales associate, Lisa. It is my granddaughter's 21st birthday and due to a positive Covid 19 testing we are not able to be with her in person to celebrate her big occasion as we planned. I wanted to be able to do something special for her and this was a last minute rush order and I was in a panic to make sure I placed the order correctly. In these days of automation and technology, it is rare to actually be able to speak to a real live human being and this is where my good fortune came in. Not only was Lisa very knowledgeable of their products she also was very kind and patient with me as she explained exactly what I needed to do in order to select just what I wanted and made sure that the order was placed on a rush basis to get to my granddaughter in time for her birthday. Although the package hasn't even been delivered yet, I have every confidence that I will be as pleased with their product as I am with Lisa's wonderful and knowledgeable customer service! Thank you, Lisa! You are a true asset to your company!




