Amelia D.
Bought tickets for a party of 4 with…
Bought tickets for a party of 4 with VIP status(Dec 2022) for the party at Appleby’s 50th St for New Year’s Eve over the phone. The event turned out to be a big disappointment for the amount of money that we spent(699.00 per person). It was supposed to be a once in a lifetime event. According to the advertisement, the appetizers/buffet/dessert were supposed to be served until 11:30pm. Not. The food was put away (around 10:40) and the dessert line was so long that by the time I got up there were small (around 10:50) round rolls that you wouldnt even buy at a corner store. The private table was so small, and we were packed into the room like sardines. The dance floor was so small that if you wanted to dance, you had to stand in place at your table and move your arms. If you needed to walk from point A to point B you had to wiggle in between the tables. Then around 11:30 everyone began leaving the room and congregated in the hallways, elevators and stairways waiting to go outside to see the ball drop. There was no champagne as promised, and we were so packed in the hallways, and stairs near the front door, I was concerned there was going to be a stampede. Also, when 2 people in my party asked for wine, each received maybe less than 2 ounces of wine. Also, we saw people who had fancy looking desserts, but they were out when we got up to the dessert table Once our waiter served our drinks, our waiter was non-existent. This was not a VIP experience and my recommendation is DO NOT SPEND YOUR MONEY ON BALLDROP.COM. It is a rip off. We contacted the company and they didnt respond. They dont even deserve 1 star.
Response from BallDrop.comJan 8, 2026
Hello Amelia, We sincerely apologize that this experience did not meet expectations. This is not the level of service or organization we aim to provide, and we understand how disappointing this must have been. Please reach out to us directly at [email protected] so we can review your experience and work to make it right. Warmest Regards, The BallDrop.com Marketing Team


