Balboa CapitalReviews of balboacapital.com

Rafaella is so easy to work with. She is in constant communication and my customers love her!

My experience whenever making a major purchase is communication, I didn't really get that with this company. I wanted to put a down payments on this truck to make my payments lower, I wasn't asked if I wanted to put anything down, was never told how much the a.p.r would be, was sent in the contract how much my payment would be and account number only, instead of being in touch with and talking to a human. Scott seemed like he was a nice guy but more interested in going to the gym then discussing what was needed to be disgusted. I got a little more aggravated and wished I had taken my business elsewhere, I wasn't gonna do this survey cause I just wanted the whole ordeal put behind me, but hopefully I never have to deal with this company again sorry

I found Balboa to be thorough, fair, efficient, and expeditious. My experience thus far with this company has been excellent. I highly recommend.

My company got three leases from Balboa and had terrible problems with each of them. They'll say almost anything to get you to sign. We were attracted by the line of credit they gave us, only to find out later that other leasing companies were prepared to give the same or better terms to us, including not requiring the company principals to be responsible for the lease. Once the leases began, Balboa started racking up fees that it never even occurred to us could be charged. Their contract is not only biased in their favor but is full of ambiguous phrases that let them charge fees that nobody else does - and they never miss an opportunity. Once they failed to credit a payment of ours, and then charged us a late fee and late fees on the late fees. Our salesperson was totally unhelpful. We made the mistake on one of our leases to choose a full buyout and like others who commented here, they didn't credit us for returning the equipment which took months to untangle. The fact that nowhere in their statements or website is there any information about the current status of the lease lets them keep charging you because you miss their deadlines, or in our case we were forced to auto-renew our lease for another year on equipment we no longer wanted, even though we gave them advance notice it wasn't "enough" according to their peurile contract. They claim to send you a registered mail reminding you 6 months in advance to cancel or renew, but we got no such thing, and felt totally manipulated by them. Our accounting department has gone crazy trying to stay one step ahead of Balboa. And now that we finished our final lease they charged us a $250 "termination fee" when we never "terminated" the lease; it simply ended. They have your ACH info so any mistakes they make require months to correct and even more months to credit your account. I've never done business with a more crooked, evil organization. Notice how each of their good reviews has a first name only, but the accurate reviews all have first and last names? They're still at it. If you want to work with a quality outfit, contact me and I'll be happy to provide references.

James is very professional - detail oriented, accurate and efficient. He responds quickly and accurately and is very personable. Excellent service.

I gave Balboa Capital a 1 star review earlier, they have thankfully resolved the issue and I am revamping my review to 3 stars. If we use them in the future and things go smoothly I will again revamp my review.

A sales rep at Balboa Capital ran my credit report without permission & then refused to even so much as apologize once I brought this fact to his attention. After that he continued to solicit me with marketing emails and when I told him to take me off his list he wrote me an insulting email claiming that he had my permission to run the report and I was only upset because they didn't approve me. Definitely steer clear of these guys.

I believe that most sales people would agree that having financing for our customers is a PLUS but getting them financed is a PAIN. Steve B. at Balboa Capital has been great. He seems to always pick up when I call and my customers report that he is attentive to there needs as well. My boss says that funding is pretty smooth as well. I would suggest you give Steve a chance.