BaisiwigBAISI WIG is the top 10 hairdressing brand in United States. BAISI WIG strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, lace frontal wigs, closure lace wigs, full lace wigs, hair weaves, etc. BAISI WIG has won the trust and support of millions of customers, so recently there have been special fraud gangs imitating BAISI WIG website and deceiving customers, selling them at very low prices and sending wigs by very poor quality chemical fibers to buyers. . We work hard to help many fraudulent buyers fight these fake websites. Be vigilant and don't get scammed! Don't forget our official website: www.baisiwig.com
Baisiwig (baisiwig.com) has 736 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing736 approved reviews, newest moderated first
Catherine J.
They are very professional. They are easy to contact and answer questions as well . I free safe ordering from them and their products are awesome!
Response from BaisiwigJul 20, 2026
Dear friend, we are happy to know that you are satisfied with our services! We will continue to work hard to deliver great experiences and look forward to seeing you again in the future! Baisi wishes you the best!
Zita E.
I have ordered twice. Neither wig came as shown in the ad. It is impossible for them to get back with you concerning the orders. The phone number is a joke and emails are not answered. Paid too much for false advertising
Response from BaisiwigJul 20, 2026
Hi dear Sorry for the inconvenience caused We will report it to our factory and improve it in the future. Normally we have hairstylist here to make the hairstyle perfect before we shipping the wig to u,but it may be squeezed during transportation,so it will needs some styling after receiving it. Could you pls try it? And if you have any question, pls feel free to contact us! We promise that we will ask our shipping department to pick out the beat quality hair and give you a nice discount for you in next order. Wish you will give us another chance! Thanks!
Deborah
Poor quality. Looks old. Do not purchase.
Response from BaisiwigJul 20, 2026
Hi dear Sorry for the inconvenience caused We will report it to our factory and improve it in the future. Normally we have hairstylist here to make the hairstyle perfect before we shipping the wig to u,but it may be squeezed during transportation,so it will needs some styling after receiving it. Could you pls try it? And if you have any question, pls feel free to contact us! We promise that we will ask our shipping department to pick out the beat quality hair and give you a nice discount for you in next order. Wish you will give us another chance! Thanks!
SORAYA S.
They are very attentive to orders and details when customizing hair colors to your like. I was even contacted on what exact color I wanted. I definitely will continue to order. This is my second time ordering…
Response from BaisiwigJul 16, 2026
Dear friend, we are happy to know that you are satisfied with our services! We will continue to work hard to deliver great experiences and look forward to seeing you again in the future! Baisi wishes you the best!
Kierra W.
Great customer service and was offered my ordered be expedited. Thank you.
Response from BaisiwigJul 16, 2026
Dear friend, we are happy to know that you are satisfied with our services! We will continue to work hard to deliver great experiences and look forward to seeing you again in the future! Baisi wishes you the best!
Valerie E.
Ordering my toppers wigs were very easy and I requested one customized and within a few days they called to finalize my customization and a day later the order was shipped. I was very pleased with their service and the process. My first unit I received so many compliments it was very pretty.
Response from BaisiwigJul 15, 2026
Dear friend, we are happy to know that you are satisfied with our services! We will continue to work hard to deliver great experiences and look forward to seeing you again in the future! Baisi wishes you the best!
Sharon H.
I purchased 4 wigs from this company. Was satisfied until my 4th wig. Wig did not look like the picture. I texted Ashley to let her know I would be returning the wig. I went to the FedEx facility. Paid the $16.30 to return wig. Waited weeks. Never got my $100.00. I emailed Baisiwig and was told to send them a tracking number. I sent them copies of my FedEx receipt. They responded back by saying that was their mailing address on the package and they would see if they got the returned wig. I still have not got my refund nor have they further contacted me. This is the type of Customer Service you can expect from them after having purchased 4 wigs from them costing over $100.00 per wig.
Response from BaisiwigJul 16, 2026
Hi there, thank you for your feedback. As mentioned in our product description and order confirmation, our wigs are handmade and require styling to achieve the desired style and shape (similar to the model photo). we have hairstylist here to make the hairstyle perfect before we shipping the wig to u. But wig will be squeezed during transportation, so the hairstyle was a little messed up or missed. Wish get your understanding! Please do not worry, we will issue the refund to you once we receive your return.
Andrea D.
Baisiwig is a fantastic hair service .. O have bought approx 5 units from them 2 customized and I must say I get tons of compliments .. There customer service is great along with there shipping process I will always be a customer to them especially Ashley and I recommend there products to everyone
Response from BaisiwigJul 15, 2026
Dear friend, we are happy to know that you are satisfied with our hair and services! We will continue to work hard to deliver great experiences and look forward to seeing you again in the future! Baisi wishes you the best!
