Donna H.
…no response or follow up
I don’t have my order and I have gotten zero response to my emails and text. Telling me to contact the shipper when you can’t speak to the shipper nor redirect the package is Not customer service. The package was returned to you the same moment I received the notice the address was incorrect. I called and used the tracking number it got me no where I texted and emailed you the correct address, nothing. I am suppose to get free shipping anyway but I paid for 2 day, I don’t understand why it has not been resent. It’s bad enough the last bottle I ordered was a joke because there was nothing different about but I paid more for it. The local grocery store is now carrying human and pet products at half the cost so if you won’t ship to me I guess I will have to that.
Response from Bailey's CBDOct 6, 2026
Donna, I'm sorry the returned package, address correction and unanswered messages left you without your order or clear help. You deserved follow-through, and this public acknowledgment is long overdue. Please email [email protected] with 'Attention Aaron — returned order' or call 1-844-738-7223 if anything remains unresolved. Our team would be happy to review both the delivery and product concerns with you. -Aaron Argueta, Co-Founder at Bailey's CBD For Pets



