baggalliniReviews of baggallini.com

i couldn't order the bag on thier web site with me card(((((

The bags are okay, but the customer service is horrible, and their website is bad also. I could not find my recent orders (I was told by customer service that I couldn't.) I tried leaving a review on their site, but they wouldn't accept it because it was negative. If I ever buy another one, I will go with Amazon or Costco whom have better customer service.

Tried to order on line yesterday (=Sunday), " sorry that your order could not be placed. " Caled on MOnday monding, got to a nice gent, "Carlo", who guided me: Try the same credit card, same result; Tried a different credit card, same result; "Carlo" not allowed to take my order but took my info for someone to call me back. No call-backs in several hours. Both credit cards working fine with other companies. /Edit update/ After 4 days of calling and "escalation" on their end, no one ever called back. They clear their escalation queue at the end of each day (according to "Johan", the last phone answerer I reached). I gave up on the order. Lousy company, imo.

This is the best bag/purse company ever! I saw a travel cross-body bag at a local retail store and decided I would try it. I was amazed at how organized it was. It had a pocket for everything I needed, perfectly. And the zipper pockets on the outside are so easy to remember (one for my keys, one for my cell phone and pens, one for my kleenex and business cards) so I don't have to frantically search for what I need inside an unorganized purse anymore. The ladies (or men) who designed these bags are geniuses! No more fumbling around in MY purse!

Baggallini Customer Service I currently had submitted a review due to miscommunication during the busy Christmas holiday. Baggallini Corporate customer support actually took the time to call me regarding email correspondences and addressing my concerns. Baggallini went “above and beyond” of making sure that I was taken care of. I also, want to address the superior quality of the products that I received. The convertible backpack is great because it's multifunctional for different occasions. It can be used as an overnight bag. Business day travel and many other uses as well. It has easily accessible compartments for all your needs. It’s not bulky. It comes with a sleek crossbody bag for quick access to ID's, passport, and credit cards. The tubular compression cube is great for socks and underwear. The fabric is a durable, water repellent material, easy to wipe clean as well. I would highly recommend Baggallini products and services.