Rose
UNETHICAL BUSINESS
I have FOUR dogs. Two that will eat just about anything and two that are very picky. I ordered this thinking I could get the picky ones to eat since they can no longer eat a raw diet due to health issues. THEY WOULDN'T TOUCH IT! I even tried giving it (mixed in) to the two that will eat ANYTHING but they picked around it and wouldn't touch it! Now the company is REFUSING to cancel my subscription! I have no idea how to get this to stop!
Response from Badlands RanchApr 27, 2024
Hello Rose. My name is Paige, I am with Badlands Ranch. I deeply apologize for any inconvenience you have experienced. We hold our agents to high standards and we regret that you did not receive the service you deserve. We would never force a customer to continue a subscription if they wanted to cancel. I would like to escalate your review to our Customer Relations Team, so that an agent may provide you with personalized care and ensure your subscription is cancelled. Also so that we can investigate this further, to ensure our customers receive the proper care. Please email me at [email protected]. I look forward to hearing from you soon. Have a nice day.


