Badlands RanchReviews of badlandsranch.com

Response from Badlands RanchDec 16, 2022

Hello Kathy. My name is Paige, I am with Badlands Ranch. I deeply apologize for any inconvenience you have experienced. We hold our agents to high standards and we regret that you did not receive the service you deserve. While many of our customers see great results, we do understand that our formula may not be the best fit for all pets. For this reason, we stand by our 90 day money back guarantee. If you find that our formula is not for you, it can be returned for a full refund. I would like to escalate your review to our Customer Relations Team so an agent can provide you with personalized care and ensure you receive a refund. Please email me at [email protected]. I look forward to hearing from you soon. Have a nice day.

Response from Badlands RanchDec 16, 2022

Hello Kathy. My name is Paige, I am with Badlands Ranch. I deeply apologize for any inconvenience. We strive to keep our formulas as affordable as possible, while maintaining our very high standards of quality ingredients. A great way to receive the lowest available price is to start a recurring order for Superfood Complete or by signing up for our email newsletters. You will be instantly notified of offers and discounts. We do understand that larger breeds will need more food. In this case, we recommend adding Superfood Complete as a topper to their regular food. This way your pup will still receive the great health benefits of our formula. While many of our customers see great results, we do understand that our formula may not be the best fit for all pets. For this reason, we stand by our 90 day money back guarantee. If you find that our formula is not for you, it can be returned for a full refund. If you ever have any questions, please don't hesitate to reach out. My email is [email protected]. Have a nice day.

Response from Badlands RanchDec 16, 2022

Hello Diana. My name is Paige, I am with Badlands Ranch. I deeply apologize for any inconvenience you have experienced. Our formula was designed for all adult dogs regardless of size. However, the food should not be very hard. I would like to escalate your review to our Customer Relations Team so an agent can provide you with personalized care. Please email me at [email protected]. I look forward to hearing from you soon. Have a nice day.

Response from Badlands RanchDec 16, 2022

Hello JoEllen. My name is Paige, I am with Badlands Ranch. I deeply apologize for any inconvenience. It is never our intention to mislead our customers. Each bag of Superfood Complete contains 24oz. Which is roughly 7.5-8 cups. We do understand that larger breeds will need more food. In this case, we recommend adding Superfood Complete as a topper to their regular food. We strive to keep our formulas as affordable as possible, while maintaining our very high standards of quality ingredients. A great way to receive the lowest available price is to start a recurring order for Superfood Complete or by signing up for our email newsletters. You will be instantly notified of offers and discounts. If you ever have any questions, please don't hesitate to reach out. My email is [email protected]. Have a nice day.

Response from Badlands RanchDec 16, 2022

Hello Gina. My name is Paige, I am with Badlands Ranch. I deeply apologize for any inconvenience you have experienced. I'd appreciate the opportunity to hear your feedback on your experience and how we can continue to improve. Please email me at [email protected]. Have a nice day.

Response from Badlands RanchDec 16, 2022

Hello Linda. My name is Paige, I am with Badlands Ranch. I would like to apologize on behalf of Badlands Ranch for your customer service experience. We hold our agents to high standards and we regret that you did not receive the service you deserve. Our additional offers are limited promotions given to every customer as a "Thank You" for your initial purchase and to provide you with more product at a lower price. These offers do not replace the original order but are added to it. All offers also have a clear button to be declined. It is never our intention to mislead our customers. Each bag of Superfood Complete contains 24oz. Which is roughly 7.5-8 cups. We strive to keep our formulas as affordable as possible, while maintaining our very high standards of quality ingredients. A great way to receive the lowest available price is to start a recurring order for Superfood Complete or by signing up for our email newsletters. You will be instantly notified of offers and discounts. I have forwarded your review to our customer service teams in the hopes of bettering our customers experiences. We hope you give us another shot in the future. If you ever have any questions, please don't hesitate to reach out. My email is [email protected]. Have a nice day.

Response from Badlands RanchDec 16, 2022

Hello Gini. My name is Paige, I am with Badlands Ranch. I am sorry to hear about your pup's experience. While many of our customers see great results, we do understand that our formula may not be the best fit for all pets. For this reason, we stand by our 90 day money back guarantee. If you find that our formula is not for you, it can be returned for a full refund. As always, we suggest consulting with your vet before switching foods, to be sure it is a good fit for your pet. I would like to escalate your review to our Customer Relations Team so an agent can provide you with personalized care and ensure you receive a refund. Please email me at [email protected]. I look forward to hearing from you soon. Have a nice day.