Beverly K.
Excellent Food/Treats, poor delivery
Excellent dog food & treats, just very SLOW delivery. Great virtual "Chat" help, but difficult delivery services. I received email that my order (1Z064R590399694413) was delayed, but I saw that my delivery address was incomplete, so I used the Chat feature to see if I could get address corrected? But that's no help. I do have a correct address on file with Badlands website, so only the created UPS shipping label is wrong. Still waiting for 2 orders!
Response from Badlands RanchDec 17, 2022
Hello Beverly. My name is Paige, I am with Badlands Ranch. I deeply apologize for any inconvenience you have experienced. Due to high demand and delays within carrier networks, we have experienced some shortages. We want to assure you that we are determined to get orders out as soon as possible while staying within proper CDC guidelines. I would like to escalate your review to our Customer Relations Team so an agent can provide you with personalized care and ensure you receive your orders. Please email me at [email protected]. I look forward to hearing from you soon. Have a nice day.


