Badlands RanchReviews of badlandsranch.com

After placing my order, I received confirmation on 2/10/24 that my order was processed and set to ship. Given the standard shipping time of 3-5 business days, I anticipated receiving my order promptly. However, it wasn't until 2/27/24, nearly three weeks later, that the dog food finally arrived. During this extensive delay, I was compelled to purchase alternative dog food, incurring additional expenses. Despite my attempts to resolve the issue via email, my concerns remained unaddressed. Consequently, I contacted Badlands customer service department and spoke with Jessica. Regrettably, my interaction with Jessica only exacerbated my frustration. Jessica's demeanor was unprofessional and dismissive. Despite my request to escalate the matter or speak with a more senior representative, she adamantly refused, claiming to be the highest authority available. Furthermore, Jessica expressed a lack of accountability regarding delays in order fulfillment, directing me to contact the mail carrier instead. Given the unsatisfactory resolution and the poor handling of my concerns, I formally requested a full refund for the dog food, including the cost of return shipping. It is disheartening to encounter such disregard for customer satisfaction with your company and employees, especially after being subjected to such inconvenience and additional expenses. This is very unacceptable behavior and I would never order from here again or recommend.

Axle and Tink love all the flavors in your food. They are anxious to eat. More pep, eyes are brighter, one even at 14 yrs old jumps for her food. Their overall systems seem to work better with the nutrition. Vet visits are good no issues to report. My dogs are overall happier dogs and that makes me happy. We all want the best for our furry babies.

Awesomesauce! Zoey and Daisy ate the daylights out of the liver treats (practically tackled me to get more)! The Superfood Complete has also been a smash hit with them! At their dinner time, they both wait by their food bowls to get the beef bites! They wouldn’t do that with any other brand food I’d given them! Two thumbs up Katherine!

I have 2 dogs. A very picky yorkie and a schnoodle who eats whatever. The yorkie can't wait to get her treats. She asks for them every day and if I don't move fast enough she'll scream at me. Love these treats and the dog food.

I am impressed. My dog is 13 years old. He was doing fine before I switched his food but what a difference. He is walking better on his walks; even lifting his leg higher to urinate and lifting both legs now. He never had trouble going up the stairs, now he's going up two at a time!

My yorkie poo went through twenty bags of food and this is the only one she like.

Food is great and high quality but rather on the expensive side despite the small portions per bag. Need 30 pound bag option at reasonable price.

Our dog loves this food! We started by sprinkling on her “old” food but she just ate the Badlands🙃