Bad DragonReviews of bad-dragon.com

Hey. Baddragon where. The. Hell is my toy 7 months and 7 day where. The F is it this is one of of the worst. Orders and. Shipments I have made. I went my god daim toy this. Suck. Is shouldnof been here. Already if i do not receive. It. I will call you fraud. And fake

To Eddie and your Phony 5-star Review: When 62% of customers are reporting bad experiences, and you come up with your fake as can be or seriously outdated 5-star review trying to discredit those of us with bad reviews, you're the oddity. Nobody is denying you maybe had a good experience a year ago, my wife and I had a 4-star experience a year and a half ago... but fickle are the winds of change when complacency and bad business practices take hold. In the case of bad dragon, their failure to upscale to demand has led to 62% of their customers leaving bad reviews. These reviews could have easily been avoided, if they simply updated their FAQs to address current shippng times, but they won't because they know most customers won't wait for 3 to 5 months for a new toy. Instead, they keep promising a 4 to 5 week delivery and force customers to wait 3, 4, or 5 times that long... it's even taking them 2 months to ship out pre-mades off the clearance page now.

F horrible company.. I ordered a bad dragon dildo on OCTOBER 15.. and its been three months and still not here.. not even an update on the order status.. its F unacceptable! this company is horrible..they say 4-5 weeks.. but god damn its been three months and still processing? what an actual F!

I would like to start by saying that I am no usually an easily irritated or frustrated person when it comes to both online shopping and custom orders. Having grown up in a very rural area, there was a great many things that had to ordered online or such in order to be obtained, and due to some genetic traits in my family (all the women in my family have large chests. I myself personally wear a size 32J USA bra size) we have often had things that needed to be custom created or tailored for clothing, and since my father was a carpenter I know how long these sorts of things could take, which led to my ordering a custom toy on Oct. 10 of 2019, in hopes that it would be delivered atleast by Christmas as a gift to my husband and I. We are in a salaried and single income household, and we don't often get a chance to splurge, and this was something we had wanted for well over a year or two. I was so excited. I could pick colors, sizing, and add-ons, and it was wonderful. We originally ordered the sample set of the silicone and one bottle each of the lubes, to make sure it was to our liking and so that we could choose a firmness we would both enjoy and the kit came in a timely manner, and all was well. Then, I ordered the toy in October. I was concerned with how long it was taking since the projected timing according to their own website had well past, but with the holidays and sales I could halfway understand so I was more curious rather than annoyed at this point. One reason I had ordered well before the sales was to avoid such issues, but alas, it was not to be. I have tried multiple times to communicate with customer service and have repeatedly recieved non-answers and cop-outs. According to their policy even if I get a refund, which going off of these reviews I won't be since I didn't use paypal, I would still be unable to receive a full refund (apparently the don't refund shipping costs) on an item that DIDN'T EVEN GET MADE APPARENTLY, MUCH LESS SHIPPED, and even possibly a restocking fee for a custom order that never got made. I wish I had known about this website before hand, because I would have never bought a single thing from them. Our one splurge in MONTHS, ALMOST A YEAR, and I'll never recieve it. I have honestly spilled tears over this, and I feel bad wasting so much money on this. Bottom line, I am ashamed on thier behalf, and I would never recommend this business to any decent person for as long as I live. Even if the products were to be amazing, this is a disgrace to the industry, an insult to customers, and a terrible model of business. I apologize for the rant, I never place reviews, but I felt it needed to be shared. I hope that they see our reviews, and take them as the pieces of wisdom that they are, and make adequate changes.

The company is in utter shambles. I ordered a toy from them over a year ago. Was given the runaround by their lazy incompetent support staff 'elise brillig'. (Someone who can't even capitalize their own name in the e-mails) All I wanted was a wait time not "oh it will take a bit longer than expected" Copy past response. After battling with their ticket system where they constantly close tickets after every response I escalated the Issue with PayPal I wanted an actual response and the Paypal dispute time was drawing short. I got an email saying it was suddenly ready, but they couldn't ship because of the dispute and I should close it or they wouldn't ship. (Direct violation of PayPal TOC). After informing them of this they canceled the order and banned my account with them. The toy I ordered turned up in their Flops page saying it didn't pass their 'Quality control'. So they intended to ship me a failed toy anyway...

Apparently the issue is wait times and customer service. I ordered my toy October 7th and it apparently passed QC December 5th and still hasnt shipped. I will definitely never order from Bad Drsgon again.

Orders take forever and the customer suport takes forever too. I just hope they won't take forever to return the 200 eur I paid for my order. What a scam.

4 months still no toy! Contacted service why I get no updates and taking so long they said because people prefer not to get updates and they are busy with a lot of orders! Wth kinda answer is that???? Still waiting.... *Edit currently January 13th and still no toy!!! Service isn’t even responding anymore to my emails. Wow!*