Bad DragonReviews of bad-dragon.com

I ordered the flint early November 2019 and still nothing!. Rude customer service!! Seriously bad dragon, do you need to have so many color choices, firmness and what ever else you blame on your crappy delays?! Limit the options and speed up your production!!. When people go to check out on your site, have a pop up that say " May take 6 months to a year to receive your order!!!" I hope I'm still alive or even a bottom when my order finally comes. Its 2020, NOT acceptable Bad Dragon AKA BAD DRAG IN OOOONNNNN "(

After waiting for 2 Months I send a ticket asking when the product will be finished. Turns out they screwed it up who knows how long ago and never told me. They offer to send the flop at a discounted price and I accept. However over a week later that thing was still being processed to this day. So despite the claim to get it done on average 4-5 weeks my order had never even been shipped in over 10 WEEKS. Thankfully I'm getting a refund but I don't plan on making a purchase here again. It's absolutely insane that they never get it shipped despite me being in their back yard basically. I do not have the patience all these other reviewers seem to have, I ordered on November the 1st and it's now a new year, this is ridiculous.

Like everyone else they lie about their wait times have ridiculous exclusion times and refuse to answer. For every item I've bought it's taken 3 months to half a year for a premolded slab of silicon. Their excuses are obviously just lies and because people keep buying from them they can take these disgustingly long hiatus' for extended periods of time.

Been waiting 3 months now. Customer service sucks wont even reply to request for status updates. They just mark as solved and don't bother responding. Wish there was a number to call. Ill never buy anything from them again at this point. Going to try to get refund i think.

3 Months and still nothing... I hate to say it, but if I don't get a response back soon from my complaint, I'm just gonna ask for a refund. I really should have read the reviews before buying. Had such high hopes for this and it's my first time buying from them...

Let me start by saying. I LOVE THESE TOYS. I've always just ordered premades or flops, so they've shipped fairly quick with no issues at all. However, this last November I decided to treat myself to customized toy and one premade. Not anything fancy, just picked a standard color, no extras. I still have yet to receive the order or any information about it. Every email sent to customer service is met with silence. I spent over $200 to hear nothing for almost two months. I work for an ecommerce store and can 100% understand how crazy orders can get around the holidays, but this is getting a bit excessive, especially since I can't even get a reply from customer service. After reading all the recent reviews, I don't think I'll be getting anything anytime soon either. Pretty disappointed and horny. Update** it's now February 3rd, 4 months from when I placed my order. 3 weeks ago Customer Service said my item has passed "quality control" and should be shipping "any day now." They have since stopped responding to my customer service inquiries and every single one that is submitted is solved immediately. Don't bother buying from this scam -- try Twisted Tail Creations instead.

Toy passed inspection over a month ago (so they say), still hasn't been shipped. Customer service is useless. Just give completely meaningless answers and clearly they do not want to put any effort into actually finding out more information. It literally would not be that hard to contact the shipping team and ask what's going on, where in line is a specific toy. The fact that they don't is nothing but pure laziness. What a shameful decline for a company...

Ordered my Ika on October 30th 2019, and its currently january 2020 and it still hasnt been shipped. The customer Service team doesnt care and they keep sending me promotion emails? Like are you crazy. Stop promoting people to buy your products if you cant keep up with the demand.