Tatiana
The ONLY thing I think BD should…
The ONLY thing I think BD should change; Remove the next day shipping option for anything Custom made. (Obviously the “clearance” items and other products still need that option) However, I think that would help people understand better that you do have a longer waiting period. I chose next day shipping. Paid the extra $$$. Not thinking logically, being SO excited, that of course anything custom, handmade, would take time to make and ship. That was my own fault. I believe that we all are living in a “instant gratification” world. That was MY mentality at least. I contacted BD customer service; stating that I chose the next day shipping option, and it had been close to 1.5-2months. That I would like to change my shipping option. I received a email stating that; they “apologize for the long wait, and that I could choose a different shipping option.” So I chose regular shipping, and was refunded the difference $$$. They also added an extra bottle of Lube and extra syringe. Which; I thought was pretty cool. I LOVE love LOVE my Orochi. I will definitely order from BD again. Just change your mindset. Purchase the least expensive shipping. Expect your product in 2 months, and forget about it. It will definitely brighten up your day when it does show up on your front step!



