Bad DragonReviews of bad-dragon.com

Ordered a toy 2 months ago or 10 and a half weeks ago to be prescise... Asked a few times when it will be done and they cant give you an anwser, they spit garbage at you about there being 3-5 week wait time on average. Here it is double the wait time and my toy hasnt even been fu*king shipped yet. Wtaf? This will be the last toy i ever order from them, i bought a toy 2 years ago and within 4 DAYS it was made and i had a tracking number of it being shipped out. Here it is 10 fu*king weeks later and these morons had no problem taking my money but cant fu*king make a single toy??? Dont think it takes that long to make a toy people. BD is very quickly making a bad name for themselves with the terrible customer service and abismal wait times. Would no longer recomend, will not order again, and if i dont recieve my toy soon there will be problems for them... Not a fan of having my money stolen and then being left in the dark about my purchase. Very poor exucution and poor professionalism by a brand that should be better then this.

Probably great toys, I would not know, sadly. I'll never know. Great service and care for customers? More like "What is Customer care?" Or "Why should we care" So, I'm as everyone else the horny person interested in some toys to have fun with, no wrong with that. Have I heard great about the toys? Oh indeed I have. Have I wanted to get some myself for a long time? You bet. Did my friends tell me about the great customer service they deliver? They actually did! So. I finally decided to place an order for two toys! *Excitement intensifies* 29th 2019, 11:02:02 am. Is when my order got placed. I payed for it, the money got yeet'd out of my bank account. As a patient person. I tend to. Not bother too much when something takes a while. 1 month have passed, and I noticed that I never received the confirming of my order. So as any other would, I wrote in, asking what that was about. It turned out my order have disappeared into the void. But they did find it again. Already there a bad start since they already took my money. ($400 +/-) What normally should have been my 4-5 weeks wait time, turned out to be a mistake from their side. So as I got told, they found it. And it would take 4-5 weeks till my order would be ready for shipping. Alright, I accept that. 10 weeks, not too bad for something so good right? Well. 4 weeks after this, still nothing, so of course, I write in asking "hey what's up" All in finest order. 1 of the 2 toys are done. And the other is still in queue, and that toy would take 4-5 weeks before it was ready. This is where I get confused. Because I got told my order would be ready for shipping at those 4-5 weeks. Not 8-10. While they already made the mistake of taking the money, without making sure the rest being in order. It's just way too much money out there for a service so bad. So I had enough, and asked for a refund. So they did. Every single cent. And really fast too! So of course, they deserve 1 star and not 0. Guess it just show how little they care for their customers in the end.

Bad Dragon where to begin BBB better business bureau has them as an F rated business. The worst rating possible Bad dragon will take your money instantly Will not publish any information on when to expect your item. This lack professionalism period. When you inquire you get a weak response with no specific answer to your question. When can I expect to receive my product. Answer typical is is in processing for manufacturing After multiple tickets you get it us usually 3-5 weeks to get you item. Again no where do they ever tell you Only way to contact them is via email. No phone number They apparently manufacture these in a strip mall next to a pet store post office ice cream shops. No idea if their address in Phnx Arizona is correct Mall I know I am at 8 weeks and counting on what are fairly expensive items and I cannot get a potential date my item will arrive This is pathetic. I am thinking of taking some capital and compete with them and supply a date up front before you buy a product. Bad dragon will not ever tell you when then hell you will get your product no matter how many times or different ways you ask. Total garbage pathetic company.

Yah, people who praise this company for making you wait a quarter of a year for a sex toy are insane. If you're so incompetent that you keep a customer you took money from in the dark for 9 weeks, and you can't handle the work flow, communicate with your customers. I wish I could like this company, I really do...but an imbecile is in charge.

8 weeks! I've waited 8 weeks so far and my item is still listed as "processing order". Nothing fancy about my order. Repeated requests for an update are only answered with a form email with the same BS explanation and then a follow-up email informing me that my request had been "solved". It most certainly has not been solved. Absolutely no chance I'll ever do business with Bad Dragon ever again.

After waiting 9 weeks I canceled my order and am now waiting to see if they refund my payment. All they have responded with was: " the average wait time is 4-5 weeks and your order is being processed". What a mistake.

I bought a toy from this company on February 21st 2019 it is is April 12th 2019 it has been 8 weeks since I placed an order for a $220 toy it says it is still processing they say the average wait time is 4 to 5 weeks getting really mad at waiting

I would say they are a scam at the best! I purchased a toy for my wife, waited the five week period, and my order status hadn't changed. I submitted a ticket which was ignored. I sent another ticket inquiring as to the first ticket and to the order status a week after this. I continued this process for three more weeks. I still have heard nothing from them. I have requested either a full refund or demanded they ship my product. Two and a half months is far too long to be kept in the dark on a $140.00 order! DO NOT USE THESE PEOPLE! HORRIBLE COMPANY!