Bad DragonReviews of bad-dragon.com

They lie to you in the checkout about completing your order within 4-5 weeks yet it takes them about 2 months. They don't give any updates about the status of your order. Customer service replies with an automated messages and basically won't bother to do more than that. And forget about any help with estaminating the costs of custom fees in case if you're shipping internationally. Maby their toys look great but they're definitely not worth the hassle. It was the worst purchase I've ever made.

It had almost been 2 months and still nothing from bad dragon about the status of my product. Poor customer service everytime I emailed about the status and they added time because of it. Not a good company. Use others.

Horrible waiting times and worse customer service. Going on 8 weeks and still waiting on order. Oh, but they managed to take my money promptly. Where is the motivation to fulfill orders when they've already been paid?

Brought a toy from them 8 weeks ago. Messaged 4 weeks after ordering to find out what's going on and get the oh we will get to it soon. 0 communication from the start. It's not hard to send a message to everyone and go hey we are experiencing delays, please expect it to be shipped in say 4 weeks time or something like that. Won't be going back if it takes months to get something. Getting my money back

Terrible terrible terrible service. Constant run around. I ordered a product 8 weeks ago and it still hasn’t shipped. Every time I contact them I get a generic answer of “we’re working on it.” Don’t waste your money with this company. They THE WORST.

If I could rate this company zero stars I would. They proceeded to ignore my requests for updates on my items and I am now requesting a refund. It’s been two months and still no items. Do not listen to their B.S. 4-5 week prep time. It is false and this company should shut down. Sorely disappointed and really hope I didn’t just lose $200 to these scam artists.

Dog trash customer service. Meaning you will only receive automated messages and NO ANSWER. Took payment and never heard from AGAIN. !!!

I ordered my toy May 31st, about 7 week’s ago. According to their website, they ship out order 4-5 weeks. I have not received my order yet, and when I emailed them about any updates (which took about 4 days for them to answer), they said that my toy was STILL waiting it’s turn to be made. I can’t believe it’s taking this long to ship one medium size toy. Probably the first and last time I’m buying from Bad Dragon. So, here I am making a review for a product that I still haven’t received any word about. Wish me luck.