Amado M.
Customer service came through
I placed an order on TikTok shop for an item and it was cancelled by BACtrack because they didn’t want to honor the sale price they advertised. When I reached out to the company and expressed my concern, they offered a discount coupon that was nowhere close to bring the item down to sale price. Update: BACtrack followed up on this issue and did the right thing. I’ve only used it a handful of times but so far the product seems to be working well.
Response from BACtrackApr 18, 2025
Hello, we are sorry to hear you had this negative experience. We would love a chance to make it right. Please reach out to us at [email protected] or (415) 693-9756 and reference this message and we are happy to help sort this out for you right away.



