LARRY
Satisfied
Satisfied, ordered Goody Sapphire Tarantula & Vieled Chameleon. Shipment delayed a day because chameleon was not available. Good communications and Tarantula arrived promptly and in good health, molted the day after! Thanks
We have 600+ species of live reptiles for sale online, including lizards, snakes, frogs, turtles, tortoises, and more. Live arrival is guaranteed! A+ BBB rating.
Backwater Reptiles (backwaterreptiles.com) has 566 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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LARRY
Satisfied, ordered Goody Sapphire Tarantula & Vieled Chameleon. Shipment delayed a day because chameleon was not available. Good communications and Tarantula arrived promptly and in good health, molted the day after! Thanks
vaping H.
I ordered a jackson chameleon and received a veil chameleon instead contacted backwater reptile and they made it right thanks backwater for my jackson and veil they will be loved very much
Jodi A.
We were extremely happy with our purchase. The whites snowflake frog (named Willow) arrived happy and healthy! Willow even ate on the first day. Also Willows two sister and brother have taken well to her and all are thriving together. No fighting. We’ll definitely be back for our next purchase later on down the road. Thank you Backwater Reptiles!!
Chris M.
Couldn't be any happier. Excellent customer service. My Sulcata arrived healthy and alert, and was eating straight away. I would highly recommend them
John
After ordering a boa imperator from this company, I'm very confused by the slew of negative reviews. Every question I had was answered promptly, thoroughly, and very politely. The animal had a wonderful temperament and seemed perfectly healthy. Every aspect of my experience was as good or better than I'd hoped. It's possible that some of their supplies aren't so good, but my experience was excellent. I wasn't given any incentive to write this review and I usually never leave reviews on my online purchases, but I was just genuinely really happy with this company's work.
Michael A.
Ordered two exotic pythons both arrived on time and healthy would definitely purchase from backwater again, my experience was nothing but pleasant and I would recommend them for anyone looking for exotic reptiles.
Craig S.
Scam business, does not answer customer service inquiries, emails, phone is not answered, can't leave a voicemail, emails get bounced back. I don't think their even in business anymore.
Shawn R.
I have purchased from backwater several times and spent around 4,000 dollars it seems like two different companies here. I noticed that they ship from Florida and Texas when I received my reptiles from Florida they have been abused and not cared for properly. When they come from Texas they are just opposite healthy packaged well and sexed accurately one thing that seems consistent is that getting someone on the phone is impossible but at least they haven’t stolen my money like some others:)