Brian I.
SPAMER
Hadto use them for some KS projects, now they keep emailing me, asking me to give them money. They do not honor the unsubscribe options, avid.
BackerKit is a backer survey and data management platform that helps crowdfunding creators send surveys, sell add-ons and pre-orders, and manage backer data for rewards fulfillment.
BackerKit (backerkit.com) has 31 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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31 approved reviews, newest moderated first
Brian I.
Hadto use them for some KS projects, now they keep emailing me, asking me to give them money. They do not honor the unsubscribe options, avid.
Ebony T.
I signed up to consider whether to launch my ks project on here but didn't end up using it, they've now been emailing me ALL THE TIME for an entire year and there is no way to unsubscribe even if you log on and go through the settings. It's spammy as hell and ANNOYING.
ConcernedCustomer
Allows shady businesses on here to sell products. Zero refunds when inevitably a pledge is not fulfilled because of wild mismanagement. Will never purchase from them ever again.
Grace W.
Whatever you pledge you will continue to pay extra charges and it will be over a year before you actually see anything. I still haven't received my product and I and now down nearly £200 GBP. NEVER AGAIN!
Robert M.
Terrible user experience. Difficult to use modify, or merge any order. Unclear what a survey is and where orders are when they automatically move to survey, and there is no survey to take and it says survey complete. What do these words mean? How do I contact anyone to ask a question. If site wasnt trusted but other people I would assume it was scammy bc of how poorly designed it is.
giordano C.
Compagnia assolutamente da evitare! Ho acquistato tramite loro un prodotto Kickstarter e ancora oggi, visto che non è arrivato chiedo informazioni a loro che puntualmente mi rimpallano dicendo che la colpa non è loro e che non possono e non sanno darmi informazioni a riguardo
Lee
I used this company once, many years ago and i never gave my consent to receiving emails about otjer projects. Since then I have regularly received spam emails for all sorts of projects I have never subscribed to. Unsubscribeing from one project doesn't stop emails for all tje itjer ramdom projects. Trying to get my data removed completely just takes me in a loop around their website. It's a total shambles, and backerkit should be shutdown Iver their complete disregard for data protection and spam emails.
Kerry G.
My dispatch email from Backerkit shows both the wrong add-on items and the wrong address… Contacted them over a week ago and have had no response. No obvious way of requesting a refund either so I’ve lost the money and will not receive the items. I hope whoever is at the address it was sent to enjoys them! EDIT: I have now had a response to my email and it is being dealt with. Would still have preferred it to have been sent to the right place in the first place but it looks like we will receive it eventually! Have updated by star rating accordingly