Abby C.
Useless company stay far far far away
Useless company stay far far far away. Never responded to any emails that were sent. They just let scammers sell things without doing anything about it. Absolute trash.
BackerKit is a backer survey and data management platform that helps crowdfunding creators send surveys, sell add-ons and pre-orders, and manage backer data for rewards fulfillment.
BackerKit (backerkit.com) has 31 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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31 approved reviews, newest moderated first
Abby C.
Useless company stay far far far away. Never responded to any emails that were sent. They just let scammers sell things without doing anything about it. Absolute trash.
R. C.
I pledged for three projects. One by a legit creator, the other two by a fraudulent one. I reached out to backerkit serval times for support. They did nothing. Two years passed, no pledge items, while the pledge was officially gone. I contacted the creator and told her that I would expose her and file a fraud request again her in my home country. Immediately, backerkit banned me for posting a comment on the backerkit page but protected the person who took thousands of dollars from several pledgers, not only me. Tjere were tons if negative comments!!! I even made screenshots to gile legal actions.
Gareth
Complete scam, they have creators on their platform that go dark as soon as they get the money, and then have awful communication, and just tell you to start all over again with contacting a different department
Levien R.
Cant contact anyone about issues with a project that is being mismanaged. They just refer to the project but its them i have an issue with. Terrible customer support
Moisés
A platform done by scammers to scammers. They offers 0 protection, 0 pursuit of fraud, 0 posibilities for reclamation. Its only a platform to process payments very insecure. These creators do not use paypal instead because they offer legal protection and instead they chose platforms like backerkit that posibilities frauds and scamms with never delivered products or services.
D H.
I believe this a scam, it was in a link, in an unsolicited email from Fred at TOMY Plus fred at nowtrending.tech Suppoesd to be from Tomy, but I don't think it has anything to do with them.
Ken
Seriously the worst of all the post crowdfunded backer survey companies. Even the fact they base comments on mob mentality rules, meaning you have a comment critical of the campaign and others that are fanboys, that can never see any wrong until it smacks them on the side of their faces, can hide your truthful criticism of their beloved creator. Just that fact alone makes them horrible. Stop basing comments on a mob mentality and maybe I’ll be back, until then any campaign that decides to use them I will not back!
Mi
Poor platform that only kinda works with no way to contact support. Only using it out of necessity. I might not "kickstart" further projects I'm interested if they use this platform, just for the fact of them using it.