Lori R.
It was so nice to have a program to…
It was so nice to have a program to utilize at the gym or at home and Eric was so kind. I think I had expected more assistance with the nutrition aspect-personalized macros/carb cycling, etc. so that was a bit disappointing. During my initial call, the very first one, I was very clear about needing my program to be personalized and tailored to rehabbing from a back surgery and working through the residual deficits. Eric was attentive to tweaking the workouts for me but I think it would have been more helpful for us to connect more about what my exact needs were and for him to be able to have virtually assessed my specific problem areas from the get go. I believe he did the best he could given the set up of the program and its limitations. The other piece of feedback would be regarding the schedule for check ins, it didn’t work very well with my schedule with life and that threw me off a bit. Overall I think Eric is great and a hard worker and does the best he can for his clients and wants to help them succeed! I greatly appreciated his encouragement! ❤️
Response from Bach PerformanceSep 30, 2024
Thank you for your honest and thoughtful feedback, Lori. I’m really glad to hear that you found value in the flexibility of the program and appreciated the encouragement and adjustments we made along the way. It means a lot to know you felt supported, and I truly want to see each and every one of my clients succeed. That said, I hear you on the areas where we could have done better. Your feedback about needing more personalized nutrition guidance and a more tailored approach, especially with your recovery from back surgery, is incredibly valuable. I’m sorry if we didn’t connect deeply enough on those specific needs early on—your well-being is my top priority, and I will absolutely take this as an opportunity to improve how we communicate and customize our programs for clients with unique rehabilitation needs. I also appreciate your note about the check-in schedule. I know life can get busy, and I’m committed to finding a better balance that works for each client’s personal schedule. Thank you again for sharing your experience and for your kind words.




