We have tried several other programs and sleep consultants and nothing was helping our LO learn to fall asleep independently and stay asleep. 21 Days to Peace and Quiet helped us successfully sleep train our 13 month old. We used the check-in method and from night one he was sleeping through the night 11-12 hours. The support option is amazing (30 days!!) and the support team is very responsive!
Response from Baby Sleep Made SimpleAug 28, 2022
Hello JL!
Thank you so much for taking the time to leave a review. We truly appreciate it! We have really loved supporting your family and are so happy to hear how well your LO is doing. It is amazing how better sleep truly benefits the entire family! Thank you for being part of our BSMS family!
Sincerely,
Alyssa, BSMS Support Team
DB
Derek B.
We were hopeful...
We were hopeful...
We were so excited about the different options within this program and even the fact that we could ask questions and receive guidance, wisdom, and support. None of these things were true. All of the "options" are actually just one option. And the Slack Group is more damaging than helpful. I asked multiple questions only to receive the same advice that I saw them give other people, "go back and read/watch the lesson." I was even more saddened when I reached out to BSMS to let them know my experience with their program and they just kept inviting me to the Slack Group -- the one thing that made all of this WAY WORSE!!! Finally, I asked for my money back since I didn't receive what they promised, they said no. Also, this curriculum is nothing new. You could find everything that they share on google for free or in a book at your local library.
Response from Baby Sleep Made SimpleAug 26, 2022
Hi Derek,
I'm sorry to hear that you're disappointed. I'd like to address your concerns.
We offer 4 step-by-step sleep training methods in the program, perhaps you just saw one of them? We definitely offer a range in Lesson 7 and walk you through each one along with nightly guides.
Sorry to hear you didn't like our Slack group. As you can imagine, we get asked a lot of questions repeatedly. To assure that we can answer every question, 5 days/week, we do point clients back to the online program that addresses their questions. And other times we provide customized, detailed advice. We responded to each of your questions and never got a reply back from you.
We offer personal support inside Slack because it's the platform that provides 1:1 messaging and keeps all of your message history in one place, rather than someone asking us questions on FB, IG, email, Youtube etc... I'll keep your feedback in mind about Slack.
We have a 30-day money back refund policy. We can't offer a refund after 30 days, and that is clearly stated on our website before you sign up.
What makes our sleep training program so easy to follow and successful is that ALL of the necessary information and advice is in one place. So parents don't have to spend days on google, deciding what info is relevant and isn't relevant and try to come up with their own personalized sleep training plan.
Again, I'm sorry that you were disappointed and we will keep your feedback in mind as we continue to update our materials. We wish you all the best.
Jilly
KP
Kelsey P.
Worth it!
The Baby Sleep Made Simple Program has helped our family and our little one get more sleep. We are not sleeping through the night just yet, but we are definitely heading in that direction! I have really benefitted from the support that Jilly's team has provided. The program has a ton of helpful information that I regularly go back to.
Response from Baby Sleep Made SimpleAug 18, 2022
Hi Kelsey,
Thank you so much for taking the time to leave a review! We really appreciate it. We have loved supporting your family and can't wait to continue to support you until your LO is sleeping through the night. Almost there!
Best,
Alyssa, BSMS Support Team
PA
Patricia
Nos cambió la vida!
Recomiendo totalmente este programa de entrenamiento para dormir para bebes, a mi esposo y a mi, nos cambio la vida!!
Nuestra bebe (10meses) duerme de corrido por la noche. Jilly y su equipo son realmente expertxs escuchando, entendiendo y aconsejando.
Me arrepiento no haber empezado antes, pero no me arrepiento que al fin lo hice y funcionó!! <3
Response from Baby Sleep Made SimpleAug 15, 2022
Hello Patricia,
Thank you so much for taking the time to leave a review! We are so glad you have found our support helpful. We have loved supporting you and your family!
Sincerely,
Alyssa, BSMS Support Team
TO
Tonya
We have loved the program
We have loved the program. It is full of helpful information and lots of support. With all of the prep work it was a smooth transition for my LO to go to bed on his own. He’s 7 months old and we we’re getting pretty desperate. I’m so thankful I found Jilly and her team. The program has worked great for us and the support has been so helpful.
Response from Baby Sleep Made SimpleAug 15, 2022
Hello Tonya,
Thank you so much for taking the time to leave a review! We are so glad you have found our support helpful. We have loved supporting you and your family!
Sincerely,
Alyssa, BSMS Support Team
AC
Alex C.
Great customer support but longer/more painful than expected
We signed up to the service to help us get our 8mo baby to sleep in his crib and stop nursing him to sleep so that he could sleep longer at night. Overall positive experience. Jilly and her staff are very knowledgeable and accessible. However this is not a silver bullet. We have some great wins (he sleeps in his bed now and only nurses twice at night) but also very difficult moments (with baby crying for 30+min non stop several days in a row and broken sleep for 3 weeks now) with PUPD. All babies are different, but basically it got worse before it got better and it is taking longer than we expected. Our son now wakes up 4 times, including 2 feeds and we hope to drop to just 2 feeds in the next 2 weeks. So, we re likely to pay for more support.
Response from Baby Sleep Made SimpleAug 12, 2022
Hello Alex,
We truly appreciate you taking the time to leave a review! We are so glad that you have loved the support! It is true that the process can take a little longer for some babies depending on personality and the method chosen, but I am so glad that you continue to make progress and we are always here when you need us!
Best,
Alyssa, BSMS Support Team
DA
Daina
We finished the night sleep training…
We finished the night sleep training and currently working on naps. The information is clearly divided into lessons so you can start the steps right away but you are not overwhelmed. Videos are clear. We liked the added PDFs and (especcially) the information about personalities! Tips for different personalities were one of the most precious things in the program since our baby is a bit sensitive.
Also, it is nice that there are 4 methods you can pick from and the suggestions on how to pick it.
For Jilly and her team, I suggest adding a bit more details about sleep cycles and/or more links to scientific articles about sleep training. I already read about it beforehand in a few books but I think it would be more reassurng for other parents.
For parents, if you choose to join the program, be confident that it will work and know that after a few hard days, your baby's and your hard work will help your whole family.
Response from Baby Sleep Made SimpleAug 2, 2022
Thank you so much for your feedback, we always appreciate any input on the course!
Clare, BSMS Support Team
NA
Nadine
So thankful 🙏
I had my doubts when I purchased this, as I had already purchased 2 other programs that just didn't work! I made a promise to myself that I would commit to whatever the program said to do, I was pretty desperate after being woken hourly every night! I was firstly so impressed with the layout of this program, unlike any other it breaks down each component into straightforward and achievable goals so you don't just feel thrown into sleep training! Instead I felt like I could do this, it was working and I was finally getting somewhere seeing small improvements after following the first few lessons. I was also impressed with how there were sleep training options and how they help you choose the right methods based on your child's personality! By night 5 of consistent PNR, our girl was finally sleeping through the night! The team was also so supportive during her 8 month regression. I found they respond timely and actually ask questions to understand the whole picture of her routine so they could provide the best and most appropriate advice! Absolutely love this program would recommend to any struggling and sleep deprived mum!
Response from Baby Sleep Made SimpleAug 1, 2022
Thank you so much for your kind words Nadine. It was a pleasure to help get you and your family the sleep you all deserve.
Breaking down the process works well for both parents and the children so that it is gradual and manageable for everyone.
Clare, BSMS Support Team