BabypipsReviews of babypips.com

Response from BabypipsOct 23, 2025

Thanks for taking the time to write out your detailed concerns. I understand that a damaging post can be incredibly frustrating, and we apologize if you felt your previous attempts to contact us about this review were not addressed clearly or promptly. We want to be perfectly clear about the status of the review you mentioned: the user, the post and the entire thread have been removed from the Babypips forum. Why the Review Was Removed We didn't remove the post simply because you, as a business, complained about its content. As a public forum, we don't automatically censor honest opinions, whether positive or negative. However, after a 3rd internal review prompted by new information from your recent communication and additional investigations into the reviewer's activity, we confirmed that the user who posted the review was in violation of our Forum Rules against deception, spam, and using the forum for unauthorized sales. Specifically, we found new evidence that didn't existing when you first reached out, that the user was using his negative reviews for self-promotion and to drive traffic to his own website, which was being used to sell unauthorized copies of trading courses.. Addressing Your Concerns about Our Platform You stated that you are "really disappointed about the situation" and wouldn't "recommend anyone to trust the info from this blog, as in my case, it's completely biased and unverified." We appreciate your feedback, and understand this situation serves as an example how user reviews can be used in a negative way to hurt businesses. But we want to assure you that we did the following: We listened: Your initial complaint was investigated several times of the course of weeks and months. Your more recent information was the catalyst that led us to reinvestigate this user's more recent activity. We acted on several occasions: We investigated all of the member's posts, not just those about your company on multiple occasions. Many of the reviews matched reviews from the broader community. Once we verified the user was engaging in malicious behavior, we removed the content and the user immediately—again, based on the information available at the start of the investigation, that wasn't possible. Our goal is to be a reliable source of information for traders. While we cannot verify every single review, we have clear, active systems in place to investigate complaints, allow each party to share their side of the story, and when deemed necessary, we remove bad actors when they are exposed. We hope this clarifies our action and reaffirms our commitment to maintaining a fair and trustworthy environment for both traders and the reputable businesses that serve them.