Elisha M.
My card got hacked
After purchasing my monitor my card was immediately hacked. My bank warned me that sites like these are not well protected. I enjoy your product but please invest in a better security system so your customers don't have to go through these avoidable troubles.
Response from BabyDopplerOct 24, 2023
Dear Elisha, Firstly, I'd like to express our deepest apologies for the inconvenience and distress this situation has caused you. Protecting our customers' information and providing a secure shopping environment is of utmost importance to us. Please know that we take such concerns very seriously. We are actively investigating this matter to ensure that it was an isolated incident and are taking immediate steps to strengthen our security measures. I would highly encourage you to contact our customer service team so we can gather more details and assist you further. Thank you for bringing this to our attention. We value your trust and will do everything we can to earn it back. Warm regards, Team Baby Doppler