Fetal Heart Rate monitoring made easy. Your one stop shop for all fetal heart rate monitoring needs. Fetal Doppler at wholesale prices.
BabyDoppler (babydoppler.com) has 8,914 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Pregnancy & Children · Claymont, Delaware
Great
Pregnancy & Children · Smyrna, Delaware
Bad
Pregnancy & Children · Califon, New Jersey
Excellent
Pregnancy & Children
Excellent
Showing 116 reviews with 3 stars · Clear filters
Ashley W.
The company did well on getting my order shipped out fast. When my order was received one of the jell lids was damaged and bottle was leaking, it was probably damaged in shipping not the companys fault however still sucks. Also the jell was buy 2 get one free, I only received the 2 I paid for.
ple L.
I can hear the heart rate but the number showing on screen is not quite accurate to the heart beat
Madison F.
The website and app kept breaking it wouldn’t let me create an account on the website so I made one on the app than the app wouldn’t let me purchase it unless it was on the website where the login didn’t work.
Response from BabyDopplerMay 31, 2024
Hello, We apologize for the difficulties you encountered while trying to create an account and make a purchase on our website and app. We understand how frustrating this can be, and we appreciate your patience. Please contact our customer support team for technical assistance. They will work with you to resolve these issues and ensure you can complete your purchase smoothly. Thank you for bringing this to our attention, and we apologize for any inconvenience caused. Best regards, Team Baby Doppler
TC
Ordering is simple but I didn't receive any feedback after placing the order. No one ever answered the customer service phone number. I finally found out what was going on with my order after sending an email and that was through ups saying I had a package coming not because of the company.
Response from BabyDopplerMay 20, 2024
Hello, Thank you for sharing your feedback about your ordering experience. We sincerely apologize for the lack of communication you encountered after placing your order. It's important to us that our customers are well-informed, and we regret that we did not meet this expectation in your case. We've been addressing issues with our tracking number email delivery, and I'm pleased to inform you that our team is working to promptly resolve this. We are glad to hear that you've received your order despite these challenges. If you have any further questions or need assistance with your product, please don't hesitate to reach out to our customer service team. We're here to ensure you have all the support you need. Thank you for your patience and understanding. Best regards, Team Baby Doppler
Anny-pier B.
Good service thank you
Response from BabyDopplerMay 17, 2024
Hello, Thank you for your feedback and for bringing this to our attention. We apologize for any disappointment you experienced with our product and the delay in our response. Please be assured that our customer service team has addressed your issue. If you haven't yet received our communication, we encourage you to check your spam or junk mail folder, as sometimes our emails can end up there. We are committed to ensuring your satisfaction and would like to resolve any outstanding concerns you may have. Please feel free to reach out to us directly if there are any further issues or questions you would like us to address. Thank you for your patience, and we look forward to assisting you. Best regards, Team Baby Doppler
Jennifer M.
The doppler was shipped and received quickly; however, despite multiple attempts and much patience. We are unable to hear the HR with it. We think the doppler is not strong enough.
Response from BabyDopplerApr 9, 2024
Hello, Thank you for taking the time to leave a review and share your experience with our doppler. We're glad to hear that your order was shipped and received quickly, but we're concerned to learn that you've encountered difficulties in hearing the heart rate with the device. We stand by the quality of our products, which have been extensively tested and trusted by consumers and professionals worldwide. It's important to us that you have a positive experience using your Baby Doppler. We encourage you to contact our customer service team for comprehensive troubleshooting support. In many cases, issues with detecting a heart rate can be resolved with guidance on proper use or positioning. If the problem persists, we're more than willing to arrange for a return and provide you with a replacement. Your satisfaction is our top priority, and we're here to support you through this process. Please don't hesitate to reach out to us for assistance. Best regards, Team Baby Doppler
Destiny C.
The product itself seems to do the job but first I paid extra for 2 day expedited shipping, I ordered on Monday and didn’t receive until 7pm Thursday night. Second, they sent me ultrasound gel that had already expired 2 weeks before I even made the order. I tried to get in contact with them, I provided my name and order number but I never heard anything back.
Response from BabyDopplerMar 29, 2024
Hello, Thank you for your feedback and for bringing these issues to our attention. We're sorry to hear about your experience with the shipping delay and the confusion regarding the ultrasound gel's expiration date. Firstly, regarding the expedited shipping, we apologize for not meeting the expected delivery timeframe. We have refunded the shipping fee to address this inconvenience, and we hope this helps resolve that part of your concern. Regarding the ultrasound gel, we understand how receiving a product with what appears to be an expired date can be concerning. Please be assured, the gel we provide does not expire in the way food products do. The date you see is indeed used for internal record-keeping and stock rotation. However, recognizing your discomfort, we are more than willing to send you a replacement gel for your peace of mind. We apologize for any difficulty you've experienced in contacting us. We are committed to improving our response time and ensuring that all customer inquiries are addressed promptly and satisfactorily. Please reach out to us directly to facilitate the replacement of the gel, and for any other assistance you might need. Your satisfaction is very important to us, and we're here to help. Best regards, Team Baby Doppler
evie D.
easy to use, not as
Response from BabyDopplerMar 22, 2024
Hello, Thank you for your review. It's great to hear that you found our product good, and we're always looking for ways to improve. We're proud to let you know that our doppler is trusted by mothers and professionals around the world. Your satisfaction and confidence in using our device are of utmost importance to us. If you need any assistance or have questions about using the doppler effectively, please don't hesitate to reach out. Our dedicated support team is here to help ensure you get the best possible experience and make the most out of the device. Thank you again for your feedback. We're here for any assistance you might need. Best regards, Team Baby Doppler