Sydney W.
5* Customer Service
Hasn’t worked for me. I’ve tried 3 times to listen to baby’s heartbeat, x1 at 13 weeks, then at 15 weeks, and now again at 17 weeks - I must be doing something as it seems to work really well for other people? The only noise it seems to pick up is a very faint whooshing type (I assume from the placenta). I had my gender scan yesterday, we saw and heard baby’s heartbeat so we know that they’re ok. Just seems frustrating spending fifty odd pounds on something which hasn’t worked (for me). Edit 10/07/22 - After being sent a replacement, I’ve found it quite easy to pick up the heartbeat. Compared to the other device, my new one picks up quite strong kicks. 5* for customer service and new product.
Response from BabyDopplerJun 27, 2022
Hi Sydney, We are thrilled that your replacement Doppler is working as expected. Can we ask that you change your rating from 3 Stars to 5 Stars as you have mentioned in your review? We are a family owned business that takes pride in our customer service and products so, it would mean a lot to us. With Care, Team Baby Doppler