Raul M.
Great customer service and explanation…
Great customer service and explanation of our GPS solution.
Response from Azuga, a Bridgestone CompanyAug 19, 2026
Thank you for the 5-star review, Raul!

Azuga is a fleet management and telematics company that provides software and hardware solutions designed to optimize fleet operations, enhance driver safety, and ensure regulatory compliance. Its platform leverages GPS tracking, vehicle diagnostics, driver behavior monitoring, and real-time alerts to help businesses reduce accidents, minimize downtime, and improve overall efficiency.A core feature of Azuga is its focus on safety. The system tracks behaviors like speeding, harsh braking, and distracted driving, providing actionable insights and driver scorecards that encourage safer driving habits. For compliance, Azuga offers ELD (Electronic Logging Device) solutions that help fleets adhere to Hours of Service regulations, preventing violations and avoiding fines.Azuga’s platform is also highly scalable and adaptable, serving fleets of all sizes across industries such as service trades, construction, government and towing. With mobile and web-based interfaces, fleet managers can monitor vehicles in real time, generate reports, and implement predictive maintenance to reduce costs.In addition, Azuga promotes driver engagement through gamification and rewards programs, which improve retention and morale. By combining safety, compliance, productivity, and operational insights, Azuga empowers businesses to run smarter, safer, and more efficient fleets.
Azuga, a Bridgestone Company (azuga.com) has 355 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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355 approved reviews, newest moderated first
Raul M.
Great customer service and explanation of our GPS solution.
Response from Azuga, a Bridgestone CompanyAug 19, 2026
Thank you for the 5-star review, Raul!
juan
it was very helpful for me and my drivers
Response from Azuga, a Bridgestone CompanyAug 19, 2026
Thank you for the review, Juan! We are so happy to hear that our solution and products have been helpful to your teams!
John T. Morgan R.
Deborah was very helpful in setting up our account and reports - very knowledgeable and helpful with any questions we've had!
Response from Azuga, a Bridgestone CompanyAug 19, 2026
Hi John! Great to hear Deborah made the setup process easier for your team. Getting accounts and reports configured the right way from the start can make a big difference, and we’re glad she’s continued to be a helpful resource when questions come up.
Nicole H.
Mark Williams is always very responsive and provides excellent communication and customer service.
Response from Azuga, a Bridgestone CompanyAug 19, 2026
Thanks for the review, Nicole! Mark will be glad to hear this. Clear communication and quick follow-up can make a big difference, and we’re happy that’s been your experience working with him. Thanks for taking the time to share it!
Jeffrey S.
I love the customer service skills of Samantha Black. I love the way she owns the concern and resolves it by doing her best.
Response from Azuga, a Bridgestone CompanyAug 19, 2026
Hi Jeffrey! We really appreciate this. Samantha’s ownership and follow-through are exactly what strong customer service should look like, and we’re glad that stood out in your experience.
TF
Effie Fanai was very informative, answered the questions that I had, and gave great suggestions for future references.
Response from Azuga, a Bridgestone CompanyAug 19, 2026
Thanks for sharing this! We’re glad Effie was able to answer your questions and offer ideas you can put to use going forward. It’s always a good sign when support is not just helpful in the moment, but useful for what comes next too.
Katelyn H.
Steve Soto was very informative and walked me step by step through our history and driver review. He was able to answer any questions I asked and was a big help. Thanks Steve!
Response from Azuga, a Bridgestone CompanyAug 19, 2026
Hi Katelyn! Thanks for sharing this! We’re glad Steve took the time to walk through your history and driver review step by step and make sure your questions were answered along the way. It’s great to hear the session was useful and gave you a clearer picture of your fleet.
Daren
William helped me out and gave me great service
Response from Azuga, a Bridgestone CompanyAug 19, 2026
Hi Daren! We’re glad William was able to make a strong impression and provide the help you needed. Thanks for taking a moment to recognize his service.