azova.com Reviews | Read Customer Reviews of azova.com

azova.com Reviews | Read Customer Reviews of azova.com

azova.com reviews

Showing 320 reviews with 5 stars · Clear filters

Katie E.
Mar 26, 2022
Covid test to return from Mexico
So easy. Efficient and timely.
Response from azova.comMar 28, 2022
" Dear Katie, We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Thanks, AZOVA."
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Mari D.
Mar 26, 2022
I was very happy with the service that…
I was very happy with the service that we received. We needed a provider last minute to help verify our rapid tests to cross the border and they were so easy to contact, communicate with and book quickly with. Friendly and courteous staff helped us through the steps and we were easily able to move forward. Thanks again.
Response from azova.comMar 28, 2022
" Hi Mari, it’s great to hear that you had a positive experience at Azova. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. Thanks, AZOVA."
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Lissette S.
Mar 26, 2022
Set up of profile and booking…
Set up of profile and booking appointments was very straightforward. I did this via web and once you download the app, everything is very well laid out. Making edits or adding info to your profile didn't always work on the app (I set up 4 for my family) so I had to go back to the web. Once all details correct, connecting to the call was super easy and aside from being a bit blurry on the practitioner side, all went smoothly. I would have preferred to see her but I think it was really dark where she was so didn't turn on cam. She was personable and professional. She walked us through the process since we could all the tests together and after we had results, the records came back in minutes as she said. Very convenient and if you have your own test kit, you pay only the $20 USD visit cost. Thank you Azova! We're now home safely. ♡
Response from azova.comMar 28, 2022
" Dear Lissette, it is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at Azova. We sincerely thank you for taking the time to share your thoughts with us. Thanks, AZOVA."
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James
Mar 23, 2022
Great idea & service
Very good idea and service, it's such a waste of time trying to find testing places and not spending a small fortune on some of them. My only comment would be to make the website a bit more friendly.
Response from azova.comMar 23, 2022
" Dear James, Your feedback means a lot to our team. Thank you for taking the time to leave us this review! Thanks, AZOVA."
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K D.
Mar 20, 2022
Fantastic and easy
I was abroad and used it to fly back to the US. Customer service was fantastic, fast, and reliable. It was so easy and saved me time. Will definitely rely on it in the future.
Response from azova.comMar 23, 2022
" Dear KD, I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day! Thanks, AZOVA."
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penny H.
Mar 16, 2022
Edit to my 1 star review. Someone told me to avoid using the app which is frustrating and just type in the info for the website which is VERY EASY to use.
I am very frustrated with the web site I am not able to get anything done on it, there is no one online to help with chat, I called the number listed for customer service and although I kept pressing 3 for technical support the whole messaging process would start over. This is a very frustrating and hard to use site. I would rather just go in person to get an LFT.
Response from azova.comMar 19, 2022
" Dear Penny, “We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. We are sorry to hear you are having problems with our website. Please reach out to me directly at 844.692.9682, and I would be happy to personally help you. Thanks, Azova."
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Scott B.
Mar 14, 2022
Customer Service was awesome
Customer Service was awesome
Response from azova.comMar 14, 2022
" Hello Scott! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! Thanks, AZOVA."
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Jack S.
Mar 14, 2022
Easy and straightforward
Easy and straightforward - could get a slot at very short notuvr
Response from azova.comMar 14, 2022
" Hi Jack, it’s great to hear that you had a positive experience at Azova. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know."
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