Histo T.
We used Azer for Histology product and…
We used Azer for Histology product and found they did not notify us when we overpaid, so we asked for a refund for the difference and they refused to do the right thing and refund us the difference. They were not friendly either. I wouldn't recommend.
Response from Azer Scientific IncOct 10, 2022
Hello, Thank you for your feedback and we sincerely apologize for any miscommunication that led to this experience. Unfortunately we cannot pull any order information with what was provided, can you please reach out to our director of sales Alicia at [email protected]? We would like to process the correct refund as well as provide an additional credit for a future order. It does seem like a miscommunication of some kind occurred here, as customer satisfaction is our top priority. This is not the customer experience that we strive for, as you can see by our many 5 * reviews. We value your business and hope to hear from you soon. -Azer Scientific




