AzcozyReviews of azcozy.com

Bought a rug that had stains all over it. They told me to send photos , which I did. Upon their review they offered to give me 30% of the cost back. Don’t deal with them!!

Ordered a quilt and when it arrived it looked NOTHING like the picture that caused me to order initially. Very poor quality.

The only reason they got a 1 star is because i cannot give them a -5!!. Absolute rip off. Trust me on this, the photos do not represent the actual product. You will get a substandard piece of garbage. I threw my order away.

Thank you so much for your quick and efficient service. The quality is excellent. My sister, an accomplished seamstress, is thrilled with the sewing throw. Thank you again. Now I need to find your site to order myself a bedspread!

I ordered what was shown in the ad as a nicely designed and intricately sewn floral quilt, however what arrived was a poorly rendered version of the artwork and simple machine quilting wholly unlike that advertised. After contacting Azcozy for a full refund, they wanted a photo of the item, which I sent. Next they offered a 20% refund with 30% off the next order! I replied I wanted a full refund. Their next message was "I'm sorry but I'm afraid that if you want to have a full refund, you will have to return the item you recevied (and) it means you'll have to cover the shipping fee and wait for a long time :(. In this case, can you please accept our condition for you. We are very sorry for this inconvenience :(." They also wanted me to ship it to an address in Shanghai, China! My reply to this included a photo of the mailing label which shows the sender's address in Avenel NJ and a message that they should inform me what USA address to send the quilt to and, since they accepted my money quickly, I wanted a refund quickly after they received the Priority Mail tracking info. After not getting a response, I escalated the case to PayPal and Azcozy then offered a 30% refund, which I refused. I tried to determine shipping cost via DHL Global back to the address in Shanghai and was unable to get the address accepted as valid. I have photos of the item advertised, the website from which that image was stolen, and of the item received. All of this has been documented in messages via PayPal. I escalated it to a claim with PayPal and, following a few email exchanges, for full refund was required to send the quilt back to an address provided by PayPal (cost $52 with international tracking). Finally got settlement notice from PayPal: "Because we were unable to obtain additional information from PRINTABEL COMPANY LIMITED regarding your claim, this case has been resolved in your favor and you have received a refund of $99.90 USD." At least I got more back than Azcozy/Printabel offered. Never buy anything from them. .

I also wished I read these reviews. I placed an order for over 200 dollars and on Nov 27 they sent an email that my shipment will arrive in about 30 hours. Now it. Dec 12 a month later and I have tried everywhere to contact someone and it's not possible. I sent an email that I wanted a refund, never even received a tracking number, but have heard nothing. hey need to be reported to the BBB

Very fraudulent advertising. Product that was received barely resembles what was shown. Very cheap - this is definitely a scam.

I would give this company a negative star if I could. I thought I was getting an actual twin comforter and 2 pillow cases. Even at 1/2 price, I still paid almost $60.00. The comforter is actually a thin sheet with a zipper for me to fill it with another comforter. Very misleading and very disappointing. Don't waste your time or your money!!