AyunaReviews of ayuna.com

I ordered a bracelet and waited over a month for delivery. The tracking eventually claimed it was delivered—but it absolutely was not. I even have the postal scan from that day confirming no package was received. When I contacted the company, they refused to refund, or replace the item. Their response? “It’s your problem.” This company takes your money and washes its hands of any responsibility. Don’t risk it. There are plenty of reputable businesses out there that actually care about their customers and stand behind their products.

They don’t deserve one star Ayuna otherwise known as Shumin Huang from Guangdong China are an absolute Fraud! Don’t fall for their exclusive packaging! I ordered the clover trio set and it came slapped in a plastic bag from China with the necklace and earring broken! It’s such cheap shite and it’s straight up a Temu seller. DONT BUY !!!!!!!!

I have been waiting for over 1 month for my jewlery. The shipping company that they use which I have never heard of claims that they delivered my package. I have emailed the company twice.And they have not responded. So I have no jewelry, and my money is gone. Also, as stated in another review, this company is not out of Amsterdam. It is one hundred percent a scam. Buyer beware

Honestly - wouldn’t buy a damn thing online anymore without checking reviews. I’ve been duped myself by a company called Mila Rosabella. Won’t send a return mail label, no refund despite saying I can keep the goods (which I’m happy to return), yet emails assuring me the refund has been processed and offering me more deals. The Company site looked so legit. Sorry to all of you honest people who have been conned and thanks for sharing to warn others.👏🤪

Buyer BEWARE. They never delivered my package, and went silent when I asked for a refund. This does not look like a legitimate company. Not coming from Amsterdam like they claim. It is shipped from China. But it may never come.

Ayuna Jewellery is a drop ship business despite claiming they are head quartered in the Netherlands. The items I ordered were shipped from China. While it finally arrived after 3 weeks, they arrived in a cheap bubble wrap packaging with no box and the sender address says ‘Ayuve’ at Smithfield NAW which is a courier business providing drop ship services. The earnings were packed in a small plastic bag. I haven’t wear the items yet so I can’t speak of the quality but I know for sure I can get the same items from AliExpress with just a fraction of the price I paid to Ayuna!!!

I received the bracelet but not what I was expecting. My watch has been returned having not passed customs for some reason. I have sent three messages to their customer service but still have had no reply. I have requested the watch be sent again or my money back. I have just had a message and the watch is being posted out again. Very pleased with response.

Unfortunately was duped by this website. Bought a bracelet on a whim and the postage tracking was never completed for the item. After researching a little further I realised the site was only set up in July 2025, and they operate another website under the name “IJ Jewellery” which has identical details. They also have an IG page with bot followers to appear more legit, and their company address (allegedly based in Amsterdam) doesn’t bring up the brand name on google maps. Overall the website seems real/good quality at first glance, but dig a little deeper and it’s all a facade. Website - (for reference): shopayuna.com Update: The bracelet I ordered did eventually arrive. However it was sent directly from China, with no gift wrapping as selected on the website, and no mention of the company brand. It seems Ayuna drop-ships the products advertised. Honestly could have bought the same bracelet on Amazon for a third of the price, but at least it arrived!