Min Y.
工作人员在三方沟通的时候很专业
工作人员在三方沟通的时候很专业,以前是小周现在是小郑,也非常感谢公司提供优质的客户,提供这个平台!
At AyiConnect, we get it. From personal experience, we understand how difficult it is to connect with helpers who can provide good quality of care and speak in a specific language to authentically address your family’s needs. This includes teaching your child a second language, understanding the needs of your elderly parents in their native language, or simply getting someone to help around the house who also share your heritage or similar cultural values.AyiConnect helps to solve this issue by offering families with specific language needs the chance to connect to reliable helpers that can meet their child care, senior care, domestic care, and learning needs across several major US cities. Our mission is to help families obtain affordable quality help while providing stable job opportunities to skilled, yet under-resourced helpers.We have proudly created a culturally innovative platform that is committed to serving families and making jobs accessible to helpers from all backgrounds. We fully embrace cultural differences, as our network of families and helpers continues to grow more diverse.Customer feedback and satisfaction is extremely important to us. The continued safety and privacy of you and your family throughout the process are our priority. Our platform is fully insured and built with an underlying technology to detect users that do not align with our values. Whether you go through our self-service or concierge, we promise to deliver the best we can.We pledge part of our revenue to go towards supporting the cause of the AAPI community. For the best user experience, please download our iOS and Android apps.
AyiConnect Concierge (ayiconnection.com) has 136 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Min Y.
工作人员在三方沟通的时候很专业,以前是小周现在是小郑,也非常感谢公司提供优质的客户,提供这个平台!
Amy
Mike has patients to helping me, I appreciate for his hard work. Amy
Meiling
You’re doing great. Thank you.
Cathleen F.
The application process was seamless, and Ava in HR was very helpful. She gave clear instructions on how to go forward in the process, and was so helpful! I highly recommend their services!
Scalioni S.
My experience is Perfect!
Ellie R.
This is scam, they ask you to subscribe in order to connect with applicant, I subscribed with my credit card, then they asked me to verify and upload my ID. After they have my credit card info and ID. I got notification that I am verified but when I tried to connect with applicant, it asked me to subscribe to Elite membership again. I tried to cancel and ask for refund, they will NOT give you refund even though they didn’t deliver anything as they promised in there subscription. Do not subscribe!! Terrible experience.
Response from AyiConnect ConciergeAug 30, 2022
Ellie Ren - sorry to hear that you have had a negative experience with us. We have been working with you actively through our email support and issued you the refund over the weekend. A few things to clarify: 1. Aside from our free membership, we have two tiers of subscription for premium users: about $6/ month for premium and $11/month for elite. We believe the pricing is fair to enable our families to find a fit for their loved ones, while allowing us to sustain our business. 2. The elite group of helpers have gone through a more extensive vetting process, but we will do a better job to be clear which helpers are elite. Additionally, we upgraded your account in an attempt trying to work with you. You should have been able to connect with them in the app. 3. We take safety and security very seriously; ID verification is one of our security measures to ensure the safety of our users. 4. We also shared that the minimal wage for your live-in 7-day position should not be at $5-6/hr. This isn’t able to give the helpers a fair living. We had recommend you to raise your hourly rate in order to generate more interests. Overall, we appreciate your giving us a try. Sorry, it did not work out. Best of luck to you. Sincerely, The AyiConnect Team
Yanqing G.
Ava, Mike and their team helped us find a "unicorn" nanny. Fluent in both English and Mandarin. Could work two hours in the morning and then a chunk in the afternoon. Experienced, etc etc. We couldn't be more thankful!
Sida W.
Experienced, responsive, and found us a great yuesao. I would highly recommend the service.