Hui min Y.
Professionally n kindly
親切,專業,認真!🙏😘👍👏!thank you AyiConnect team. It’s wonderful website. Professionally and help me have my current job. Your Service are very warmly and kindly. Thank you again AyiConnect. 🙏👍💪👏👍
At AyiConnect, we get it. From personal experience, we understand how difficult it is to connect with helpers who can provide good quality of care and speak in a specific language to authentically address your family’s needs. This includes teaching your child a second language, understanding the needs of your elderly parents in their native language, or simply getting someone to help around the house who also share your heritage or similar cultural values.AyiConnect helps to solve this issue by offering families with specific language needs the chance to connect to reliable helpers that can meet their child care, senior care, domestic care, and learning needs across several major US cities. Our mission is to help families obtain affordable quality help while providing stable job opportunities to skilled, yet under-resourced helpers.We have proudly created a culturally innovative platform that is committed to serving families and making jobs accessible to helpers from all backgrounds. We fully embrace cultural differences, as our network of families and helpers continues to grow more diverse.Customer feedback and satisfaction is extremely important to us. The continued safety and privacy of you and your family throughout the process are our priority. Our platform is fully insured and built with an underlying technology to detect users that do not align with our values. Whether you go through our self-service or concierge, we promise to deliver the best we can.We pledge part of our revenue to go towards supporting the cause of the AAPI community. For the best user experience, please download our iOS and Android apps.
AyiConnect Concierge (ayiconnection.com) has 136 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Hui min Y.
親切,專業,認真!🙏😘👍👏!thank you AyiConnect team. It’s wonderful website. Professionally and help me have my current job. Your Service are very warmly and kindly. Thank you again AyiConnect. 🙏👍💪👏👍
Ms.Tong
good job to find a nanny. Mrs. Zhou is fast responding and great multi-solutions provider for us. We just planed to move from LA to Dallas few weeks ago and tried to find a nanny before we arrived in Dallas. Ayi Connection helped us to work it out. Although their commission is not cheap, I have to say they did good job, and they help our nanny to do the covid-19 test too. Thanks.
Response from AyiConnect ConciergeOct 13, 2020
Ms. Tong, thank you for your feedback! We are truly glad you have had a good experience. It's customers like you that drive us to be better every day. Our team does work really hard to make sure our customers find the right fit, which includes a detailed understanding of your needs, multiple rounds of interviews/coordination, documentation/experience validation, actively feedback listening, and issue resolution etc. We appreciate your trust and hope you have a great week ahead!
Joanna
I was initially a little concerned about using the service. Paying an upfront fee with such a limited return policy felt scary, but in the end I was pleasantly surprised. Even though I had some very specific demands, they were able to find 3 fairly reasonable candidates that are legal to work in the US and could understand a small amount of English. I think the one caveat that was not mentioned to me during our call was that the majority of their candidates are older. When I expressed wanting somebody younger they were honest about maybe it being difficult to find, but were willing to give me a partial refund. In the end I spoke to all 3 candidates and would have definitely hired one of them if I hadn't found somebody else through another avenue. I wouldn't hesitate using them again.
Response from AyiConnect ConciergeOct 12, 2020
Thank you for taking the time to provide feedback Joanna! It’s customers like you that help us become better! As mentioned, most of the full-time live in Chinese speaking nannies are more on the mature side with an average age between 48-60. We will make it a point to emphasize the age group of the helpers during our calls in the future. We look forward to working together again! Have a wonderful long weekend!