AwningReviews of awning.com

Ever since their merger with RedAwning, it's been a complete nightmare. They took down my original listing with Awning and replaced it with RedAwning so I lost all my reviews. The communication about the merger was non-existent. They do not respond to messages until days later, if at all. We no longer have a portal (Hospitable) showing us all our listings like we had with Awning. All of a sudden, we no longer get auto-deposits from VRBO and AirBNB...instead it now comes directly from RedAwning. Worst of all, we not getting our deposits this entire month yet they pulled money directly out of our account without sending us an invoice (done this 3x now). Do NOT do business with this company. Our next call is to our attorney for breach of contract.

This company is horrible, just like several of the REAL reviews for them stating "Run from this company" "It's easier to manage it yourself" "No communication" "Repeating yourself many times" "Lack of proper invoicing" "Incorrect and in appropriate invoicing"... the list goes on and on. The only thing they've done decent from an owners perspective of my home they manage has been to book it. Everything else -UCKS from them. Also my most recent charges were from "REDAWNING", be cautious of affiliate management companies also.

DONT DO ANY WORK FOR THIS COMPANY!!! I did work on an air bnb and Mohsin in Montgomery TX area did not get me paid for work completed and will not respond anymore. They are cons and don’t do any work for this non-moral having dirty crooked company. I never do bad reviews but I want to warn other contractors to stay away. NEGATIVE 275 stars.

I had a truly frustrating experience with Awning.com. It's clear that their focus is solely on generating revenue, with little regard for customer satisfaction. For over a week, I've been trying to contact them, only to be met with evasiveness and lack of support. Despite having insurance, my claims were unjustly denied, leaving me in a difficult position. On top of that, I discovered that I had been charged twice for a cleaning service, and my attempts to get a response from their team were unsuccessful. Based on my experience, I advise steering clear of Awning.com for property management services.

If I could give zero stars I would. Please don't use them. There is no direct point of contact. I'm still missing payments from guest that stayed in February its now April. They will pull money out your account for cleaning fees when there are no guest. Extremely disorganized company. That will never give you a straight forward answer when you call they always have to call you back lol..a joke!!!

I don’t know how this company ever had good reviews. I have been in commercial property management for 15+ years and am fairly patient and understanding of some issues. But, I honestly can’t think of one thing that this company has done well. Their host is not even a super host. He has a horrific 4.4 score. They don’t escalate or let you know when your guest or cleaner report things (a leak) until a week later. The cleaners are awful and stole hundreds of dollars of sheets, towels and blankets. They have standard reviews of their guests which are inaccurate. They get information incorrect and ask for the same info over and over. We have been bleeding money with our STR since hiring them. I wish we could sue them for breach of contract and all the money they have lost us due to low bookings.

Jacob was communicative and got back to us in a timely manner with regards to any requests or questions we had. He was professional and courteous in his communications with us and the entire buying process was a smooth one

I was nervous at first based on some reviews, but I honestly had a good experience with awning. They created a great listing quickly and I got a booking within 7 days. They have good referrals and responded to feedback I provided. If I had another property I would use them again. I would recommend having at least one local person who can check on the property in an emergency.