Jordan R.
I ordered a hoodie and shirt
I ordered a hoodie and shirt. Only received the hoodie and not the shirt. Tried messaging y'all and no response
Response from Awake HappyJan 9, 2024
Hi Jordan, I'm so sorry you had to experience this and for the delay in response. Our small two-person team took a break during the holidays, but we are back in full swing now. As mentioned in our email to you, the shirt was shipped separately and got lost in transit. This can sometimes happen with carriers during the holidays. Sorry for this massive inconvenience. We've sent you a new & upgraded shirt and it should arrive tomorrow. Thank you very much for your patience. Please feel free to email us if you have any questions. 🙏🏻 Best, Devon



