Avis Budget GroupReviews of avis-europe.com

I wish I have read these reviews before I rented a car at AVIS. I would give them 0 stars if I could. I have been charged twice the amount agreed. I had a contract of 225€ and I was charged 556€. After 10 phone calls and over 10 emails. I got tired and here is my honest review and recommendation. Choose another rental car company, you will be better off. I know I will never rent again with them.

Hvis du ikke ønsker deg problemer og feil behandling, så IKKE BRUK AVIS! De har skjulte kostnader med veldig liten skrift eller ikke mulig å lese seg til nesten. Bare å søke opp nettet: FELLENE TIL AVIS BILUTLEIE. DE ER OGSÅ OMTALT HER PÅ TRUST PILOT! Jeg erfarte dette selv nå akkurat. Jeg måtte bruke avis desverre fordi noen kjørte på min parkerte bil. Motpart hadde tryg Forsikkring og skulle betale for hele oppholdet og dekke leiebil som erstatning for min egen som står på skadeverksted og de har avtale med avis. 😓 På vei til levering av leiebilen kom det en stein sprut på ruta fra en annen bil som kjørte forbi oss på e-18 og lagde en rose og liten sprekk selvfølgelig. Dette vil AVIS klandre deg som leier bilen for! En Så umulig og uforutseende ting som steinsprut, skal du betale for sier dem å sender deg regningen på minimum 4000kr men helt opp til 10.000kr hvis du låner privat! Det værste er, det står ingen ting i vilkårene dems at steinsprut skal dekkes av leietaker spesifikt! Det står om generell skade! Advokater som er involvert og snakket med beskriver bilskader slik: «En bilskade er der 2 eller flere er involvert og saken har en skyldig person. eller sjåfør selv har kjørt inn i en død gjenstand og kan følgelig klandres» En steinsprut er beskrevet slik: «Ikke en bilskade» men «en slitasje / bruskskade» Tryg vendte også rygge til dette å mener at dette skal du som er offeret i saken, betale for. Min anbefaling: - Havner du i samme situasjon, ikke godta leiebil fra AVIS, og vær EVT veldig nøye med vilkårene til leiebil selskapet Som brukes! Spørr om disse tingene før du signerer kontrakt. - ikke ta i mot leiebil fra motparts Forsikkring, Ta heller taxi og send regning til motparts Forsikkring så er du trygg i såfall!

Be very carefull if you hire a car from this company. After returning my vehicle in Canaries with no damage, I found a £170 charge on my credit card for accident repairs. After over 10 emails and many phone calls , they are still unable to confirm where the damage was. Basically a scam to get more cash. I've now disputed with my credit card company and will refuse to pay it . If this doesn't resolve the issue I intend taking it to the European consumer centre who will look into any European hire car Disputes. Avis/Budget Group have appalling customer service and will not reply to any emails . I will avoid using them in future.

The company charged me almost 500 Euro for "premium excess waiver" without discussing this with me at any point - after I had already returned the car. Only after re-examining the rental agreement did I notice this hidden away under the pinned deposit receipt. The employee went so far to fold the agreement and pin the deposit receipt right on top of the cost breakdown to conceal the charge and waited until I returned the car to charge my credit card. I never authorised a second payment so they must have taken it from the deposit. When called to complain, I was referred to two support email addresses, on inactive domains. There are no other ways to contact them. The phone number listed on Avis support site is inactive. Checking Trustpilot and Google reviews I see the same thing happened to many other people so this is an ongoing scam.

Ich hatte einen Mietwagen bei Avis reserviert und wollte ihn am 25.04.2022 morgens am Flughafen Palma de Mallorca abholen. Beim Bezahlen der Sicherheit bin ich es gewohnt, den Kredikartenbeleg zu unterschreiben und nicht meine PIN zu benutzen (die ich im Übrigen auch schon lange vergessen hatte). Ergebnis: Ich konnte den Wagen nicht mieten, ich musste ein Taxi für das 35 km entfernte Ziel nehmen und kam zu spät zu einem geschäftlichen Termin. Mir ist dadurch Schaden entstanden. Die Mietkosten wurden nicht erstattet. Ich miete häufiger Autos und bisher war dies überall "klassisch" möglich - also durch Unterschreiben des Belegs. Davon unabhängig bedeutet dies, dass jemand, der keine Kreditkarte besitzt (und davon gibt es viele Menschen in Deutschland) bei AVIS kein Auto mieten kann. Ich hatlte dies für diskriminierend und werde klären, ob dies mit dem europäischen Rechtsvorschriften zum Verbraucherschutz vereinbar ist. Von all diesem abgesehen, fühlt man sich wie ein Stück Dreck behandelt.

Avis is a big jocke in Albania. Rented a car 7-seater. Got a 7 seater. Totally destroyed, never cleaned, red lights indicating that some things was not working, old as hell. At least clean the car before renting, and when did Avis rent cars that warnings lights indicating that’s stuff is not working. This is a big Joke. That was the most unpleasant experience ever renting a car!! Unfortunately we did not have a choice.

Entgegen den Mietbedingungen wegen ein paar fehlenden Litern einen vollen Tank zu verrechnen, ist nicht in Ordnung. Zwei nicht nachvollziehbare Servicegebühren drauf zu schlagen, ebenfalls nicht. Das ist reine Geldschneiderei! Da zahle ich in Zukunft lieber etwas mehr bei einem anderen Anbieter. Dies kommt dann unterm Strich günstiger.

I recently rented a car from Avis at Malaga airport. When I returned it undamaged I was told the checker was too busy to look at my car. About 2 hrs later I received a mail saying the car was scratched. They supplied an email address if I had a problem.I am adamant there was no damage. The email provided by Avis bounced back, no reply possible. I guess thats Avis customer service or rather how to extract extra money from the customer BEWARE.