Shelby H.
Please don’t buy from this company
Please don’t buy from this company. I bought the clear skin elixir after breaking out along my jawline. I used it for a few nights, and my skin felt soft when I woke up each morning, but my breakouts didn’t get better. I actually started to get acne all over my face, worse than it’s ever been in my entire life, even in high school. And this was only after a few days. Way too soon to be a purge, especially since the ingredients in these products are not pharmaceutical grade and are not capable of causing a purge within a few days. When I went to the Facebook group to simply ask other users how to deal with this, my post was rejected. Do not be fooled like I was into thinking that all the reviews within the Facebook group are true, or that everyone has a good experience with their products. They intentionally hide negative comments on their ads and don’t allow posts within the group that are at all negative, if the post doesn’t hint at spending more and more money on their products. If you’re looking for something that works, go with Curology or Rory or hers or a trusted Korean skincare line like Aprilskin. Maybe even look at Apostrophe for spiranolactone to fight hormonal acne. But don’t believe that you need to push through their “purge.” True skin purging starts after 4-8 weeks of use, not within days, and usually doesn’t last longer than 2 weeks. It doesn’t last for months and months. That’s just something they tell their customers to keep them spending money. Avoid this company at all costs. Edited to respond to Averr Aglow: I’m fully aware of what happens when skin is adjusting to a new product. I appreciate that y’all decided to respond after failing to respond to multiple other emails and deleting my posts within the Facebook group as well as comments on posts where I asked for guidance other than to spend more money. Do better.
Response from Averr AglowOct 13, 2020
Hello Shelby, When starting new products, it changes and alters the state of your current skin, taking time for the skin to adjust. It typically happens in the first few weeks of new product introductions. Because our products contain a lot of active ingredients that help speed up the healing and detoxing process, some people may experience more breakouts before clearing up. The purging process and its duration is based on your unique skin and what is going on below the surface of your skin. Consistency is definitely key when using any kind of skin care regimen. Our skincare cannot be claimed to be a one size fits all product, however, most everyone who sticks with it, no matter how long, rounds a corner and finally clears of all the detoxing. Everybody's skincare journey is different and varies from person to person. Please feel free to reach out to Customer Support by email at [email protected] to address any other questions or concerns that you may have. Our Customer Service Team is happy to assist in anyway possible. Best of luck and well wishes on your skincare journey!



