Averr AglowReviews of averraglow.com

Response from Averr AglowApr 19, 2023

Hi Alexis, we are sorry to hear that you feel your acne was not helped. It can take time, depending on how long a person has been dealing with breakout prone skin. We find everyone sees results at different rates. Some of our users need a few weeks, and others need closer to the 3-4 month mark if you have been dealing with breakouts for some time. Each time you use the products, you're treating the issue, helping to eliminate the problem, and feeding your skin excellent nutrition, but it just is based on your skin and the skin cycle you were at when you started the products. All the ingredients are sourced from nature, even the preservatives, so for optimal freshness use within 6 months of opening. They do not need to store in a fridge, but there is no problem if one chooses to. We would love for you to reach out to our [email protected] for further help with your skincare.

Response from Averr AglowFeb 23, 2022

Sara, we thank you for your feedback. We appreciate you giving our skincare a chance. We are sorry to hear about your experience, as we aim to provide not only exceptional skincare, but also diligent care of our clients. Since our ingredients are sourced from nature and have no fillers sometimes there can be a natural separation, this will not affect the efficacy of the product, and just requires shaking. There are many, many factors that must go into play to provide support for sensitive, problematic skin. That is why we aim to educate our clients on why breakouts form in the first place: when pores produce oil, it mixes with acne-causing bacteria making the pore sticky and then attracting dead skin. When these three mix together, it creates a very cramped and clogged pore causing break outs. Our complete skincare kit addresses all three issues, through the process and the ingredients. What is needed is: daily gentle exfoliation to remove the dead skin, ingredients that kill bad bacteria and promote good bacteria, and balancing out the production of sebum to provide healthy, radiant, skin that is not dry or oily. We care about your satisfaction, and ask that you please reach out to our client experience team at [email protected]. We look forward to further assisting you. Thank you, Sara.

Response from Averr AglowDec 22, 2021

Hi Elisha! We are sorry to hear that the products you used did not meet your expectations. Our client care glowteam are always available to share individualized guidance for each client that reaches out expressing their concerns and answering any questions. Our products contain ingredients sourced from nature so you will find they range from earthy, woodsy scents to nutty, spicy or lightly floral. We advise in many places on our website that introducing new products, with active ingredients, go to work on your skin and help heal blemishes. In that process a detox can occur of inflammation that has been under the skin, blemishes that would have come through your skin at some point, but this detox process quickens the process. The Clear Skin Elixir is an overnight mask designed to help soothe and help heal breakouts, with instructions to apply a light layer on your skin. In the morning, if not using our cleansing process which is a two step spray and cleanse with a cotton pad, then we suggest taking a damp, warm wash cloth, gently pressing it to your skin, and gently massaging the remaining Elixir off. Soft, fresh skin is unveiled. The Overnight Perfectionist Seum should be used sparingly, 2-3 drops, and we suggest spraying first with the Hydration Dew, as it preps the skin to break down and absorb the nourishing oil molecules. We invite you to reach out to [email protected] for further guidance on the products you have, and how best to use them. We care about each and every person who has given our skincare a try, and would love to help in your skincare journey!

Response from Averr AglowSep 16, 2021

Hi Sarah, thank you for taking the time to share. Our skincare process combines exfoliation, bacterial cleansing, oil balancing and nourishing skin with nutrients to restore skin back to health. To achieve clear skin, what is needed is to remove what is going on below the surface and get past the inflammation lurking under the surface, and inflammation can be forming for two months before coming to the surface. This process can expedite as there are many factors working to feed and help heal your skin. As in any skincare, some may be sensitive to ingredients. Our ingredients are clean, all natural plant extracts and oils, so while it is uncommon, allergies can occur. We suggest you reach back out to our client care team if this is the case at [email protected].