Mary Ann C.
Avenue Store in Sugar Land, TX
I understand that the store at 15908 Lexington Blvd Sugar Land, TX likes to take the phone off the hook. I called 45 minutes including the other Katy store called for a top that I wanted and ended up having to drive since the phone was busy. The top was supposed to be in stock and employee Kim was too busy looking out the window to help me find the top. When I told her the other store looked it up on the register she said it must have sold that day. When I found it Kim never said anything. When I called the District Manager Nintza to share my experience, she didn't even bother to call me back! What a horrible level of customer service. I will only buy online or never again!



