AvenueReviews of avenue.com

Horrible customer service. Returned clothes at my expense since mailing label not included with merchandise as promised and company would not furnish when requested. Did not pay bill as it did not reflect receipt of returned items. Now company says I owe more than cost of original items despite receipt of their return. Will never order from them again. Destroyed their card.

I ordered clothing, as a long standing customer and card holder. I received an item that was damaged, it had a hole in it. The offered me 50% credit!! When I didn't accept that they told me they'd give me credit minus the return shipping fee. I wasn't returning, they sent me something with a hole! Buyer beware!

I sent back some shoes I bought from this company. I unfortunately lost my receipt but figured nothing could go wrong. It’s been a month and haven’t received credit. I kept calling and all they say is they’re investigating. Omg 26.00 takes this long????? Bad customer service to a long term customer. Shop at your own risk. Keep treating customers like crap and Avenue will surely go belly up next!

Half the season will be over before we get our helmets. I found out after ordering they don’t keep stock on hand and order them from China direct to your house. Avoid at all costs.

I placed an order April 3rd it is may 25 and I am still waiting for it. Tracking the parcel is next to impossible. They ship form china. Never Ever order for them.

I ordered a bracelet and ring from this company on April 6. On April 7th I requested a refund after reading reviews hoping the reviews were not well represented. THE REVIEWS ARE CORRECT. No refund, no merchandise. They gave me a shipping tracking number for USPS that was bogus. They also gave me a shipping for company called 17 all in one which also is a scam or awful shipping company. BOTTOM LINE SHOULD BE ASHAMED TO SELL SOMETHING FOR MENTAL HEALTH WHEN NOT LEGIT.

I have liked shopping at this retailer for several years. They decided to close their actual stores to sell only online, and the quality has suffered horribly. The material of the tops I ordered (4 different office wear styles) were all terrible. Scratchy material, mismatched seams, VERY low quality products. I ordered nearly the same top that I purchased a few months ago but in a different color. The material and construction could not be more different. Add in their crappy return policy and I'm done! They charge for return shipping, and then won't take anything back without a tag. Two of the shirts came in plastic bags WITH NO TAGS! Total scam. They say three days and then they donate your items to charity. It's much more likely that they sell it to the next unsuspecting customer with no tag so the deception can start again.

you can't return something you took the tag off. I bought 2 bras I'm a 48DDD the strips are so thin that the bra starts to become uncomfortable. I would not recommend for top heavy women. I don't know what plus size women that store caters to but once again the return policy is worst the Walmart.