AvenueReviews of avenue.com

3.2719 reviews
Clothing & Underwear

Avenue

About Avenue

Avenue is a heritage plus-size brand offering versatile wardrobe solutions. We design with a focus on quality, comfort and fit to enhance shape and flatter curves. From curve-loving knits to print tops, cozy bottoms, and versatile essentials. No matter the occasion, we have the perfect outfit to ensure the Avenue woman feels confident with style. New In Dresses Shoes Lingerie Sale

Avenue (avenue.com) has 719 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.

Also known as: avenue.com
Website: avenue.com
Category: Clothing & Underwear
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 69% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Avenue reviews

719 approved reviews, newest moderated first

Antoinette H.
Aug 30, 2023
You inventory is not updated
You inventory is not updated. I have been to your website several times and it always says items are available that are not available. The first time I shopped for 2+ hours and when I tried to pay I got an error message that more than 90% of the items were not available. I went back the next day and your website still showed them as available even though the shopping cart says "out of stock" when you try to pay. You won't waste anymore of my time.
Response from AvenueAug 30, 2023
Hi Antoinette, thank you for reaching out and providing this feedback. We're so sorry to hear this has been your experience. Please rest assured this will be passed on to the relevant team! - Avenue Team
Debra G.
Aug 30, 2023
Great customer service and easy returns
I received two dresses that I ordered. One was perfect! One was defective. I phoned and customer service informed me of the easy returns service. One stop and done...refund done promptly. I appreciate great customer service along with great products!
Response from AvenueAug 30, 2023
Hi Debra! Thank you so much for sharing. We're so happy to hear you had an awesome experience! - Avenue Team
ANGELA S.
Aug 29, 2023
Cotton bra
Nice to find high cotton content bras.
Response from AvenueAug 30, 2023
Hi Angela! We're so happy to hear you are loving our products as much as we are. - Avenue Team
Beth V.
Aug 29, 2023
Fees are frustrating
I like the quality of the clothing and shoes. I like the new lines that The Avenue has brought on. It is easy to return items that don't fit or come in damaged. It is the fees - shipping and return fees - that irritate/bother me.
Response from AvenueAug 30, 2023
Hi Beth! Thank you so much for sharing this feedback. We will be sure to pass it on to the relevant team! - Avenue Team
Brandy C.
Aug 29, 2023
You're out of luck
You sold me an incorrectly labeled pair of jeans and refused to make it right.
Response from AvenueAug 30, 2023
Hi Brandy. We're so sorry to hear this has been your experience, it is not the experience we wish for our customers! We have emailed you privately to look further into this with you. - Avenue Team
Sharon J.
Aug 29, 2023
My Order was Right and I enjoyed…
My Order was Right and I enjoyed getting it and the Price was Right
Response from AvenueAug 30, 2023
Hi Sharon! Thank you so much for sharing this with us, we're so happy to hear! - Avenue Team
Nsails
Aug 29, 2023
Beautiful dresses
I loved the items that were purchased, although some were a bit large I.should have gone one size down.
Response from AvenueAug 30, 2023
Hi there! Thank you for sharing! You are welcome to reach out to our Customer Experience Team to assist in sizing. - Avenue Team
Nana V.
Aug 29, 2023
Sad NanaVick - Could not purchase what I wanted
Could not purchase what I wanted - don't post to Australia
Response from AvenueAug 30, 2023
Hi there, we're so sorry to hear this! We suggest checking out our sister brand in Australia, "City Chic". - Avenue Team

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