Aventis SystemsReviews of aventissystems.com

Response from Aventis SystemsAug 7, 2020

Hi Jose, Thank you for taking the time to leave us feedback regarding your experience working with our customer service team. We apologize for the negative experience with our nightly staff, and have brought your situation to that team leads attention so we can do better in the future. We are sincerely appreciative that you were able to work with Romeo towards a resolution that you were so happy with you were able to see through the negative and still fell compelled to leave us this glowing review. Please know we are celebrating Romeo internally for achieving our standard for customer service. We hope you'll shop with us again soon! Aventis Systems Team (866) 528-9313

Response from Aventis SystemsJul 1, 2020

Hey CK, We are so happy to hear we were able to help you "Get IT Done" on time and that you're satisfied with our pricing. Please do not hesitate to reach out if you have any additional questions or if you need anything else. Until Next Time, Aventis Systems Team (866) 528-9313

Response from Aventis SystemsJun 17, 2020

Hey Dane, Thank you for taking the time to leave us some positive feedback on your experience working with our customer service team. We are happy to hear your issue was addressed in a timely manner and resolved successfully. If you ever need anything else we are always just one phone call away! Until Next Time, Aventis Systems Team (866) 528-9313

Response from Aventis SystemsJun 17, 2020

Hi Rich! Thank you for taking the time to leave us a 5-star review it is very much appreciated. We understand that procuring hardware has been a challenge during these unprecedented times, so we are glad you found us and were able to get what you need. Please reach out in the future if you ever need anything else, including support. We are always here to help you "Get IT Done!" Aventis Systems Team (866) 528-9313

Response from Aventis SystemsJun 17, 2020

Hi Gary, We appreciate your glowing review of Aventis Systems! We are elated to hear that you have had continuous positive experiences working with our team. Until Next Time, Aventis Systems Team (866) 528-9313

Response from Aventis SystemsMay 12, 2020

Hey Steven! Thank you for your feedback and 5-star review of Aventis Systems! We are glad to hear you have grown to trust our company, and have enjoyed working with Kevin via our website's chat feature. We also hear you on the limited ability to search on our website; this has become a common piece of feedback we have been hearing from our clients. Rest assured, this is something we have already begun to plan to change for 2021. Until next time, Aventis Systems Team (866) 528-9313

Response from Aventis SystemsMay 4, 2020

Hey Julio! Thank you so much for taking the time to leave us a review. We are ecstatic to hear that your rep is taking care of you well and that you are satisfied working with us. To address your one concern, our sourcing of products is indeed an internal process, and we apologize that you feel left out of the know. We source our inventory in a variety of different ways including lease and corporate buyback, overstock merchandise, auctions, bankruptcies, and more. We bring in the equipment, test it, remove the components, and place them into inventory because we custom build every system at the time of order. With this process, there is no try and true method to define where each system is sourced from as the system its self can come from one place, and the components inside could come from somewhere else. Rest assured, each system is tested rigorously and only those that meet our quality standards are placed into inventory. We hope this clarifies our process for you. Until next time, Aventis Systems Team (866) 528-9313

Response from Aventis SystemsApr 6, 2020

Hey Zack! We greatly appreciate your detailed feedback regarding your experience working with Aventis Systems. We are extremely glad to hear you enjoy working with your sales rep and he maintains excellent communication with you all. Until next time, Aventis Systems Team (866) 528-9313