AvenilaReviews of avenila.com

After my purchase, suddenly all texts disappeared. I never received my item. I then tried calling only to be hung up on over and over again.

I am chasing for an order placed of 800 dolars since end of October and they are not replying at all It’s the worst company I ever dealt with. DO NOT BUY FROM THEM THEY ARE CROOKS

I ordered wall art and it took 2 months to arrive, which was expected, but they did not send a finished painting - they sent a paint by numbers kit. No where on the website page or in the item description did it say paint by numbers. Plus they folded the canvas material and shipped it in a bag so it is heavily creased. Never ordering again.

I ordered a carpet which looked quiet nice on their website. When the item arrived I was shocked and disappointed: The colours had nothing to do with the pictures plus the carpet had an awful odor. A terrible and penetrative smell of cheap plastic and chemicals. Until now, Avenila is not responding to my various emails.

Ordered 4 outdoor lights - the website does not say they are low voltage. They came WITHOUT any product information or instructions. When calling the company with my electrician by my side ($150/an hour), the 24 hour customer service number is an answering service. I was told someone would email me within 3 days... This is NOT customer service. Do not order from this company!

DO NOT ORDER!!! I ORDERED IN AUGUST 2020 and still have not yet received my order and it is now July 2021.

DO NOT BUY FROM THESE SCAM ARTISTS. Their sales literature is of high-quality designer lights. These are not their products! They ship you something which vaguely resembles the light on their sales literature directly from a bargain basement China manufacturer. The units likely cost £5 each and are cheap tat. The 5* rating on this site can only be from themselves. Trading in this manner should be illegal.

This company is AWFUL! I ordered a light back on November 19, 2020. I still don't have it. I have sent MULTIPLE emails. They won't cancel the order and refund my money. #worstcompanyever