aveda's professional hair and skin care products give you a fashion-forward look while still supporting eco-friendly practices. innovative hair care, styling products, skin care, makeup and fragrance give you the look of the professionals.
Aveda (aveda.com) has 389 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
Also known as
aveda.com
Website
aveda.com
Category
Pharmacy & Medicine
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 56% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Another perfect message...long deep work down lats/arms, pecs too deltoids, back of neck overhand, and hip points. Returning soon.
Response from AvedaSep 3, 2023
Thank you so much for sharing your love for Aveda. We are always delighted to hear when a valued customer has had a wonderful experience! We look forward to serving you again soon!
-Aveda
MG
Mirela G.
Had an amazing experience with Desiree…
Had an amazing experience with Desiree and Benjamin at Easton Aveda this Sunday.
Aveda prices increase constantly but their well educated staff it’s what makes me go back to the store. I learned so much from Desiree and Benjamin this time. They’re both very friendly and genuine people. Just educating me on my skin care and not pushy at all about purchasing their products.
Response from AvedaJul 19, 2023
Thank you so much for letting us know of your love for Aveda. We are always delighted to hear when a valued customer has had a wonderful experience! We look forward to serving you again soon!
-Aveda Online
KR
Kate R.
I love my Aveda products
I love my Aveda products! The products smell so great and are so refreshing! Thank you Aveda! Looking forward to receiving my heat protectant spray!
Response from AvedaJun 2, 2023
Thank you so much for letting us know of your love for Aveda. We are always delighted to hear when a valued customer has had a wonderful experience! Enjoy your products, and we look forward to serving you again soon!
-Aveda Online
AU
Austin
Great customer service
Had nothing but great experience with Aveda on my most recent order. Usually go by a local Aveda salon to pick up products but have been busy lately and decided to make an online order. Got a notification from UPS that my order was damaged and wouldn’t be delivered. Contacted Aveda as soon as I got this news and the customer service rep was very kind and sent out a replacement order immediately, and upgraded to overnight shipping. Fast forward to today and I got the replacement order and ended up getting the original package after all from UPS after I guess repackaging into a new box. Contacted Aveda and they told me to keep both and not to worry about it. Long story short, great customer service and helpful, even when they didn’t have to be.
Response from AvedaMay 31, 2023
Thank you so much for letting us know how happy you are with your recent Aveda order. We are always delighted to hear when a valued customer has had a wonderful experience! Enjoy your products, and we look forward to serving you again soon!
-Aveda Online
JM
Jennifer M.
Thank you, Aveda!
Thank you to Aveda for being such a wonderful company with fantastic products and excellent customer service! I have been a Canadian Aveda Plus Rewards member for only a few years now, and I have been absolutely loving my experience every single step of the way. I greatly appreciate how their products are always vegan and cruelty-free, as well as natural. I always feel like I'm in a spa while using their products, even while I'm at home or on the go, as they are very high-quality and just so special. Furthermore, every interaction with Aveda that I have had so far, whether over the phone or via email, has made me feel so incredibly recognized and appreciated as a customer, as they always truly go above and beyond. I would also love to give a glowing shoutout to two members of customer service: Deanna Chong and Tanya Sand. These two representatives were so very kind as to help me via email on two separate occasions, and really made my customer service experiences as exceptional and enjoyable as possible. Because of these two recent email interactions, as well as all previous over-the-phone assistance over the years, I view being a rewards member with Aveda as an equivalent of being a member of a family that you look forward to spending time with, and I'm sure I'm not the only one. Aveda is so authentic and welcoming, you can't help but feel comfort in continuing to return to a company that is always so well worth it. Endless thanks, as always, and all the very best to everyone at Aveda!
Response from AvedaFeb 20, 2023
Thank you so much for letting us know about your wonderful experiences with Aveda. We are always delighted to hear when a valued customer has had a wonderful experience! Enjoy your products, and we look forward to serving you again soon!
- Aveda Online
KD
Kathy D.
Amanda’s facials are so relaxing and…
Amanda’s facials are so relaxing and everything smells wonderful. My skin felt amazing afterward.
Thanks to Amanda for having attention to detail!!!!
Response from AvedaFeb 19, 2023
Thank you so much for letting us know about your wonderful experience with an Aveda facial. We are always delighted to hear when a valued customer has had a wonderful experience! We look forward to serving you again soon!
-Aveda Online
VE
Vera
Esperienza positiva
Ho acquistato i miei tre prodotti abituali sul sito Aveda perché c'era il 25% di sconto, ordine arrivato nei tempi previsti, esperienza positiva!
Response from AvedaJan 30, 2023
Thank you so much for letting us know about your positive experience with ordering online. We are always delighted to hear when a valued customer has had a wonderful experience! Enjoy your products, and we look forward to serving you again soon!
-Aveda Online
VP
Vivea P.
Vivea Aveda Napoli
Ricordiamo che il Salone Vivea Aveda a Napoli quartiere Vomero vi Aspetta per TUTTE LE NOVITÀ DEL MONDO AVEDA
Chiama per il tuo Rituale di Bellezza
Response from AvedaSep 24, 2022
Your satisfaction is important to us and we'd like to help.
Please email us at [email protected] with "Trustpilot" in the subject line. Kindly include details about your experience that would allow us to assist. We look forward to serving you.
- Aveda Online