AvedaReviews of aveda.com

Its more like what didn't go wrong. Trying to redeem point to make a purchase but the codes they provide are too long and can't not be used. Unqualified rep Raven was useless and their entire website. What's the point of accumulating points if you can't use them. Aveda customer service is at its worst, they're a bunch of i d i o t s!!! Don't bother using their products or website

I have used Aveda Shampure Shampoo and Conditioner for over 30 years. I have always bought online from various outlets the 1000ml bottles have recommended to many people. However without any mention the formula has change leaving me with lank lack lustre hair, very disappointing as the last bottles I purchased from Aveda website itself. If I had know I would only have purchased the regular size. I have used it for the last couple of months it give it the benefit of doubt but still not good. Will not be using this again shame because it has been wonderful for my hair for the last 30+ years. Have now source a superior shampoo

I purchased a gift certificate on the website. I thought it was for a salon services at a specific location. Just learned from the recipient that she was unable to use it for any salon services within a hundred miles of the salon at which I THOUGHT I WAS PURCHASING SERVICES. The card was only really usable to purchase product. It was very misleading.

One star is too much to give to this company. Placed a big order and paid for next day delivery and after 5 days from the order placed still no delivery. Contacted the customer service phone and whatup as no email address to contact directly and absolutely a disgrace. Even saying that they cannot contact the currier to check what happens as they have no contact directly Is it is the customers that need to chase ?? What a joke Never ever again will use Aveda

Aveda institute in Brandon is absolutely awful. I paid about 200 dollars for a school to do my hair. They didn’t do what I wanted and I was unsatisfied with the results. I sat for 7 hours and still wasn’t finished. They didn’t give me my money back and made me pay the full price. Don’t ever go there. They suck. Awful service.

Before I went to this school, there were multiple people telling me to not go to this school. They told me the teachers are not helpful and they are racist. I didn’t agree with them because the teachers were so sweet to me at the tour.. one month in, the teachers pulled me to the side and told me that they are dropping me because I don’t speak perfect English, and they believe I am not a good fit for their classes. During the tour, I asked them so many times if they think my English is good enough to be in their classes since I did not go to school here or grow up here! They told me oh don’t worry!!! Your English is great!!! They took my confidence away. They took away my dreams. I do not recommend this school to anyone. I should have listened to the people that warned me! They want me to pay 7k for them dropping me because my English was not good enough for them.

I've been using Aveda over 15 years managed to earn 200 hu dred thousands points to take the trip I go to redeem them today and was told they expired. I can only get them back if I make a purchase Which I would but I'm so pissed off . And they call it Lolaty reward. I call that crap keep your points I earned them by spending thousands. Time to shop elsewhere.

Awful first visit as I was told my appointment was on Wednesday and not today (Monday 14th August). I confirmed date and time upon phone booking yet they got it wrong. Can’t book again incase same issue occurs again. Just disappointed.