AvedaReviews of aveda.com

Doesn't care about the environment. I ordered 2 things and my samples came before everything. So basically they spend more money and effort on 1 sample instead of getting me my order. They don't care for the environment. I was on the phone with your customer service and its horrible. I want to take the survey at the end of the call and person refuses to let me take it. He didn't help, gave me extreme attitude, no apologies, no manager, and ignoring me. I will never order from them company ever again.

I booked an appointment online for a hair cut and hair treatment. I had a treatment there before and I was happy so I wanted to have it again before my wedding. When I arrived at the saloon I was told that there was not enough time to do the treatment and that the system should not allow me to book it. The hair stylist did not do my treatment. She apologised and said that she would speak to her manager to avoid this happening again. I emailed them as well to ask to speak to the manager as she suggested but no one ever got back to me. The problem is that now there is not enough time left before my wedding to book any hair treatment. Please note that the first time I had the treatment she left it on my hair for maximun 10 minutes but when I went the second time she said that treatments should be left for minimun 30 minutes. When I qustenioed why it was only 10 last time she said she remembered it to be longer than 10. I, of course, insisted that this was not the case and she eventually said that maybe she didn't have enough time to leave it longer. In the email I received from them they said that my treatment would be 5 minutes. So you have an email saying 5 minutes and a hair stylist saying minimum 30 minutes and refuses to do the treatment. Also if it should indeed be left longer why did I pay the whole amount for a service I partly received? And then this would have happened again according to the email saying 5 minutes treatment. Being consistent and reliable should be basic values especially for such an expensive place. Another thing I would like to mention is that I spent more than 400 pounds on their products. When I left the store I realised that they charged me for one product twice. My husband went back to the store and they refunded the money but never apologised.

I've been using Aveda products exclusively on my hair for over a year now and my hair is in the worst shape it's ever been. I've been to the store, salons and attended online events. I've followed the recommendations and even bought their enormously expensive overnight serums. When I use them overnight, it looks good when I put it on but any positive effect has disappeared by morning. The kicker was my birthday. Up until this year, I'd get a card in the mail offering me a free facial and composite oil Last year I even got a text in the beginning of my birthday month inviting me to schedule a birthday party. It was actually quite sweet. They had snacks and decorations, a free hairbrush and stickers, composite oil for each of us, did facials. This year I again received a text but not until 3 days after my birthday. I did reach out to some friends and invite them, people who were unfamiliar with Aveda. Last year I got a $25 for inviting a guest and was told it was $25 for each guest. This year I invited 3, two of whom spent over $200 each. And they stopped the $25 a month ago - Well, if I'd actually been invited to schedule my party during my birth month I would've made that deadline. So frustrating. I was hoping to be able to use those rewards to see if I could fix what is going on with my hair! No such luck.

Ich würde noch nicht einmal einen Stern geben! Ich finde eine Betrügerische Firma, miserable Qualität. Service ist 0! Ich rate jeden ab.

Man bestellt Schimmelentferner und erhält Spüliwasser. Funktioniert überhaupt nicht und trotzdem dem Verkäufer ein Video übersendet wurde, will er jetzt noch ein Video. Bekommt er, denn das Ergebnis ist wieder dasselbe. Die wollen Geld für keine Leistung. Meine Empfehlung: Bloß nicht dort bestellen!!!!!!!!

Ich muss ,leider ,wenigstens einen Stern geben das ich überhaupt eine Bewertung abgeben kann. Ich habe einen 2 Teiler bestellt schon am 1.06.24 und bis dato noch nichts erhalten, nach mehreren Emails an Avenda, hat sich endlich jemand gemeldet und mir versichert das die Ware gute Qualität hat und nicht aus China kommt. Vor paar Tagen die Überraschung, einen Mail mit einer Sendungsnummer, und, tada, die Ware wurde aus China versendet 🤦‍♀️🤷‍♀️. Also, bestellt gleich auf SHEIN, die Ware kommt schneller, ist viel günstiger und selbe Qualität. Bin gespannt wann ich mein Paket bekomme weil die zahlungs Datum druckt näher. Ich weiß schon jetzt dass ich mit die Sachen Boden wischen kann, einfach rausgeschmissenes Geld. Lügen über die Herkunftsland inklusive. Danke, aber nie wieder.😜

I bought 3 Aveda hair care products recently from John Lewis in Edinburgh. After lengthy discussion with the assistant, she advised Smooth Infusion as I have wavy hair which tends to go frizzy . I have used the shampoo, conditioner and smoothing cream for two weeks. My hair looks dull and absolutely lifeless and I cannot put a brush through it. It’s horrible. I spent over £70 on these products. Can I return them ?

Ich hab mir die Seite nochmal genauer angeschaut und auf der Website sind viele Rechtschreibfehler. Dazu kommt hinzu, dass sehr viele Bewertungen gekauft wurden. Bei den Bewertungen perfekte Grammatik und fast immer derselbe Wortlaut. Wie kann das sein? Vor allem 5 von 5 Sternen und keine einzige etwas weniger hohe Bewertungen. Es wird eine Bewertungen von 4.5 Sterne bei Trustpilot angegeben. Momentan hat der Shop in echt 1.5, richtig unseriös... in jugendworten: Sus