AvantreeReviews of avantree.com

I bought some Avantree Opera Plus headphones from amazon, when they came there was no instructions only one of those qr codes to scan to get the instructions. We got them working but after 10 minutes I had a voice saying disconnected, I got in touch with Avantree and spoke to a lovely lady called Jeany, she asked for the batch number and she said she would send me another pair When they came the box was one like you get from a store and there was a proper instructions with it. I got in touch with Jeany for help to set them up she phoned me back and talked us through the set up. I have them working and they are brilliant I cannot fault the service with this firm, they sent out another pair straight away This firm is absolutely wonderful I cannot fault them at all

The support is totally useless. Not only is the person (Riza) from support I had to deal with completely incompetent, after weeks of back and fort they then said that I had no warranty because I bought it from an unauthorized dealer (Bol.com) really????

WIsh I could do "No stars". This company is an absolute rip off. I have so far had 7 (YES! 7) replacement Repose Earbuds for sleeping as each pair is faulty within 3 months. Why do I continue to get replacements? Because they wont give me a refund. DO NOT USE THIS COMPANY

After being sent replacement headphones in Sept 24 they stopped working properly so I asked for a replacement. As these were a replacement the warranty had run out on the original purchase....absolutely rubbish company!

Bought an Avantree Headset for home use. After several Months use, lost sound in the left earphone. Initiated a call with Avantree Support. Rie was the primary contact. She took charge of the process, guiding me in how to return the item, and sending a new replacement headphone. She made process easy and pleasant. Had a new unit within about a week. Have given several Avantree Headphones to relatives. Most likely to buy Avantree again.

I have an Avantree Portable Radio speaker which has been awesome. Twice I have needed support and each time was after the warranty expired. Support was terrific and each time by then asking sensible questions a solution was provided.

I left a negative review on their site, I bought a headset with a microphone but is unsuitable for voice calls as it disconnects after a few minutes of inactivity - no useful when someone calls you and you have to wait 20 - 30 seconds for it to boot up and connect before you can answer the call. This one star review is NOT because of the poor product, it is because the company REFUSED to publish the negative review on their website. They show reviews of products but only 4 and 5 start reviews, they IGNORE and REFUSE to publish anything under 4 starts - this is deceitful, lying and you should not trust them

Ordered from these due to delivery saying 3-5 working days expecting this to be true but they have gone way past this. Wouldn’t use these guys if they can’t keep up with basic customer service.