kbrown
Flashes immediately but support avoids if normal or defective
I get the run around telling them I got a defective batch. It flashes immediately after applying. Instructions and youtube videos show flashing 1 minute plus. Cannot cross hatch because already hardens. Technical support is one day turn around but worthless. "Did you shake the bottle?" "Did you do a small area of 2ft x 2ft" Where is the expiration date printed on the bottle? "The product has no expiration date". Website says 2 years if unopened and stored cool.
Response from AvalonKingMar 19, 2025
Hi there! I am terribly sorry for the delay in responding here on Trust pilot. As always we strongly encourage customers to contact us at [email protected]. We do stand behind the products and if you have a bad experience we do want to make things right. We don't care who is right or wrong. If you aren't happy we want to fix that! Let's find out what happened, which product you were using and in what temps. We can definitely guide you through to a better experience!



