AvalonBay CommunitiesReviews of avaloncommunities.com

I lived at Avalon for approximately three years, and my experience was very different from the polished image presented to prospective residents. Management is readily available when you’re a FUTURE resident, but once you move in, the experience changes. The leasing office door is routinely closed to residents even when management is visibly sitting inside. Privacy was a serious concern. Management entered my apartment without prior notice or permission, and in March, I experienced management personnel looking into my windows. The building was also under seemingly CONSTANT construction while continuing to deteriorate. Part of the roof/ceiling over a walkway actually fell off, and the walkway remained taped off and closed for at least SIX MONTHS. Safety and quality of life were ongoing concerns as well: packages were regularly stolen, neighbors fought and smoked marijuana, and the surrounding neighborhood has a significant homeless presence. Finally, I provided management documentation regarding my need to vacate under California protections for certain victims of crime. Even after I moved out and returned possession, they continued charging me rent into another month without meaningfully addressing my questions about why. After three years of privacy issues, constant construction, property deterioration, safety concerns, poor accessibility from management, and continued rent charges after moving out, I cannot recommend living here.

AVOID THIS PLACE AT ALL COST. CURRENT RESIDENT. I was going to wait to write this email out until the end of lease but it has gotten so bad, that every single day has been an issue. I wouldnt suggest this "community" to my worst enemy. I am not kidding when I saw that we have experienced every worst nightmare that you could in a matter of 6 months. We stay out my parents in laws place half the month to avoid staying here. Multiple incidences have occured here starting with the most recent. (pictures below) I first started noticing the bug issues upon move in however over the course of the last few months, its gotten worse. Now we are finding dead cockroaches outside our doors but today we were welcomed with living ones within our apartment. Probably because the constant trash and baby diapers that are left outside out neighbors doors for days on end. Again look at the pictures below. The baby diapers were a problem from the very beginning as we inform management that our across the hall neighbor did this on a nightly rate. We let management know and this continued on for almost a month, we got luckly and their lease ended so we no longer had to deal with that. Our next issues is the cheap infrustruction these buildings are made out of. CONSTANT banging and stomping from our upstairs neighbor who we have written multipple formal complaints to management about. There replies are useless as nothing was done for over a month. Finally we had a sit down with management and their solution was to contact the guest and provide padding for the chairs they drag across hard wood floors at 2am with. Yeah, that didnt work. On top of that we informed management that our upstairs neighbor (3rd floor) as some sort of treadmill or walking machine that she decides to use at all hours of the night especially 5am. RIGHT ABOVE OUR BEDROOM. After weeks of complaints, management finally decided to go visit the upstairs unit and let her know that treadmills were forbidden. Keep in mind the community gym is 15 steps away from the building. Next issue was parking. I am 100% disabled Veteran with Disability plates on my vehicle. Upon move in we provided the right documentation to show that handicap was premited. We were told that handicap parking was a first come first serve basis. Over the last couple months I proceeded to park in handicap time to time and have been HARASSED countless times. My vehicle was vandalized with a resident plastering a word documented note on my window using tape that to this day still has not come off. I have dash cam video evidence of residence approaching me and questioning why I am parking in handicap and I am forced to tell people my business when its non of theirs. I informed management and no reimbursement was offered for the vandalism that was done to my car. After multiple times of being harassed management decided the proper solution was to send an email regarding the "parking rules" which has done nothing as I am sitll ebing harassed to this day. On top of that our neighbors car got keyed from front to back. Again management has decided not to do anything. The patrol they say that roving around the complex has been seen 3 times since moving in back in March. How do I know this, my dash cam shows it. The 2 issues listed above her the 2 MAIN ISSUES. A short list also includes, Fireworks being blown off at 2am in the morning. No accountability. Dogs off lease and no accountability of people picking up after their dogs. Next door neighbors constantly SLAMMING their doors at all hours of the day because the doors here are on spring hinges. Dogs being left inside their homes/balcony for hours and hours on end barking non stop. People parking along red cribs and blocking parking spots for hours on end. Again, no accountability and no action done from management at all. This place is an absolute nightmare. We asked to even break our lease because of terrible it is and they said "we could put it on the market and see what happens". We are counting down the days to get out of this terrible environment. We pay over $2500 a month to live her and to have to deal with these things on a daily occurance is nothing short of a nightmare. This complex also houses low income residence and that isnt surprising at all. Cops have been called multiple times to this property which I can only assume is from vandalism but at this point who knows.

Be very careful when it comes to move-out charges and security deposit deductions. After three years as a resident, AvalonBay withheld $480 from my security deposit for alleged cleaning and carpet-related charges. When I disputed the deductions, I requested basic supporting documentation such as inspection reports, invoices, receipts, and evidence showing the conditions exceeded normal wear and tear. Rather than provide the requested information, AvalonBay repeatedly responded that the charges were valid and the matter was closed. My questions were never actually answered. As a customer, I find it concerning that money can be withheld while requests for supporting documentation are ignored. The lack of transparency and accountability has been extremely disappointing. After multiple unsuccessful attempts to resolve this matter directly with AvalonBay and obtain supporting documentation for the charges, I have filed a complaint with the Better Business Bureau and am pursuing additional avenues to seek resolution.

The changed to a new management company and it has gone downhill so much. I lived there for 12 years. They put us through hell with a gigantic remodel. They would not relocate us. I have had 3 slab leaks, a re pipe, my garage was flooded due to lack of repair of the patio above. It had been leaking for 6 years and had never been fixed properly. There is no one in the office to talk to. You have to leave a message another year to complete. There is no parking due to the repair crew parking in our spaces. It is a dirty slum. They are re roofing the whole complex and it will tak

I have lived in the Avalon Fresno Apartments for almost a year now and it is by far my favorite apartment complex here. The staff are amazing. The maintenance is prompt and the grounds are very dog friendly and people are very friendly. It’s located in Garden Loop tons of restaurants and places around. If you’re looking for somewhere to call home, I would definitely check this complex out. They are truly the best.

I lived at Avalon Wayne in Wayne, NJ, and my experience became extremely stressful after a serious water damage incident in my apartment. My apartment became unlivable, we had to leave, and the transfer/temporary housing process was confusing and poorly handled. The most frustrating part has been the billing. Based on my ledger and statements, February rent had already been paid before the incident, but the replacement apartment appears to have been charged from 02/03/2026 even though we dispute that we had possession on that date. Avalon posted a $2,500 credit, but has not clearly explained line by line where that credit went. I am also disputing parking charges, a late fee, and a recently added legal fee that was added without clear prior explanation or documentation provided to me. Future residents should keep every email, download every ledger/statement, and get all promises, credits, transfer dates, and fee explanations in writing.

Do not rent from these people the cover black mold with glazing and use easy sand 20 to cover mold for years they never kill the mold and remove it properly if you and your family and guests are constantly sick get a mycotoxin test and hire a lawyer and sue them for covering mold for years hiding it and renting units to people unaware of the safety hazard! Especially get your children checked if they are sick sue these greedy 3 billion dollar slum Loards who do not care about health and safety of all their tenants collect a ton of rent money and dosent properly fix anything just covers it up with glazing which is toxic and white paint which covers mold does not kill it!

I live at eaves Peabody run by AvalonBay communities, Inc. I just moved in on the 1st of March, and have nothing but great things to say about the property. First off, the property in which I live on; I’m in an apartment, not the townhomes, is always kept clean. Secondly, the staff of the administration are great! They listen and care, and respond quickly to my queries! Also, maintainance is on point for a couple of issues I had that needed attention. They were so small that I cannot for the life of me, remember why I needed their services!! My apartment is beautiful! It’s the perfect size for me and my cat; a one bedroom, and it has a dishwasher! I hate doing dishes. The apartment was sparkling clean when I moved in! My 2.5 year old adult cat acts like a cute little kitten since being here! She loves the open window space and how the light just shines in during the day! She also has a lot of space for when she gets her zoomies at 1am at night!! I’m happy they have an in-ground, outdoor pool! I bought several swimsuits before I moved here. I’m also excited I’m living in the same city as my daughter, whereas before, Iwas 45 minutes away! The second day I was here, I went off property for a smoke; AvalonBay’s eaves Peabody is a no smoking property, and 2-3 drivers/passengers waived hello to me! I felt good about that! And to end this review, I’d like to send a special shout out to Christine & Miles in the administration office. You guys rock! And to John, one of the maintenance guys! Thanks for always showing up! Thank you AvalonBay eaves Peabody!