AvadirectReviews of avadirect.com

I had a problem with the keyboard that I ordered with my new computer. The final decision was to replace the keyboard. Very helpful.

Great service and a fair price. The computer came as ordered and wasn't loaded with crapware nobody wants. It works great and I'll order my next machine from them.

They were timely and helpful. If I ever need to purchase a computer again I will definitely use them.

I was recommended Avadirect by a friend, and I've not regretted it! From the very first impressions I had of Avadirect via their website and how easily I could operate it and tinker with options, to being in direct contact with Kyle to finalize some details and provide some key insight into my system. I've had my rig for almost 2 months now and I couldn't be happier! As an unexpected bonus, the keyboard and mouse I got with the tower are AMAZING and I really enjoy them!

This was my second purchase from AVADirect and neither of my systems were flawed in any way. The customer service was responsive and the build time and lead time were very fast. The latest build is an HTPC and I would 100% recommend their products.

I heard about AVADirect from Braethorn on YouTube, who compared a few system integrators and I was immediately attracted to their features! Although I did extensive research on the components that I needed, this was my first PC building experience and I felt more comfortable with a professional assembling everything together, and boy, was I in good hands! The website navigation was solid with the PC Customer Builder. I was able to find exactly what I needed, and I loved having so many options at my disposal, especially after doing so much research on the parts that I specifically wanted. I also received 3 free promo digital games along with my purchase! I also appreciated having Bread Financial as a payment option since it allowed me to split my $2,700+ rig into 12 easy interest-free payments! There weren't any hidden fees and standard shipping was free! I called AVADirect shortly after placing my order, because I realized I had accidentally selected a part I didn't want. It was after business hours and I got concerned, because I didn't know if I needed to cancel my order to make changes and be subjected to any cancellation fees if my order entered the Processing Phase. I ended up leaving a voicemail and email and thankfully, Craig C from Tech Support emailed me the next business day and made it very easy to make adjustments to my order and purchase them before it went into processing. I also appreciated having Zhanna A from Customer Support contact me the same day to provide me with some options to expedite my order, which was great, because I did find some more affordable options. It was admirable that AVADirect valued my time to suggest alternatives to have my product built and shipped as quickly as possible. Everyone I encountered was very friendly and knowledgeable. It took only took 16 days for me to receive my order after placing it originally, and within that timeframe, a mere 2 days of shipping. As an extra layer of security, FedEx required to scan my ID/Driver's License to confirm delivery. Everything came professionally installed, I received all the manuals for each component of my PC and everything was extremely easy to set up. I spoke with Brandon from Tech/Customer Support a few days afterwards who was able to quickly locate my order and provide me with additional information about Windows installation. There was only a couple of minutes of hold time before being connected to Brandon and he was super patient with me. Once again, as my first time having a PC built, I highly recommend AVADirect as a smooth and feasible experience for anyone looking to step foot in the PC gaming environment!

After searching around the many different PC building sites, I found Avadirect. Their customization options were far superior to all of the other sites, which is why I chose them. With the help of one of the amazing staff members, we put together a beast of computer, and although I had to swap out a few parts to avoid waiting for months, I am very satisfied with what I received. The computer arrived extremely fast after going through all of the quality tests, and it was very well packaged. Everything was intact, and the cable management was better than I could have imagined. I've never been happier with a PC than I am with this one. I would definitely recommend Avadirect to anyone in the market for a new build.

Bought a custom gaming PC from AVA just before Christmas and the experience has been nothing else than excellent. Their salesman Kyle Mizer was always going the extra mile to assist with my order. When there were a few bumps on the road (parts that I wanted went out of stock) he was keen to quickly offer alternatives and discounts to find a solution so the build time was not impacted as much. He's also quite funny and nothing else than a living pop-culture God. I also asked for some extras like several SATA cables to make it easy to transfer my OC and my drives from my old machine and they did it without any extra charge. When my build was ready to ship, their carrier did not show up on the day and Kyle was prompt to contact me to let me know the computer wasn't shipped on the planned day. To ensure I get it before Christmas, he took the initiative to have it shipped on an expedited Saturday delivery without any extra cost. I receive the machine and the first thing that struck me was how well this case was packaged. The tower was in a total of three boxes (case manufacturer box with polystyrene protection put in another brandless card box with extra inflated plastic protection which was put in another AVA branded card box with extra shock resistant foam and pro bubblewrap). When I finally put my hands on the case, I noticed they also put some protection foam inside it to ensure none of the components could be damaged while in transit. I opened the case and the cable management was absolutely flawless. I easily moved my drives from my old PC to the AVA build thanks to the extra cables they added and even if I didn't purchase a Windows OC (since I already have a license) they pre-installed a windows NT light which made it real smooth to transfer my OC and I didn't have to reinstall any driver. I ordered an extreme overclocking of my CPU (20% or more) and after testing the machine on a few games and tests, I seriously cannot fault it. The performances are up to the roof, they overclocked my CPU at 5Ghz, temps are still pretty low and everything is really stable. Wicked awesome job here! This build is doing everything I expected it to do, it's fast, it's beautiful, it's powerful, it's reliable, it simply exceeds my expectations and they were pretty high. I really recommend AVA Direct if you want to get your hands on a high-end custom gaming PC without the hassle of buying the components and build it yourself. Their prices are very reasonable and the service is top notch. I cannot recommend them more. PS: If this review was not enough to convince you and you want to know who you'll get in business with, they host an online show every Friday afternoon either on their Facebook page or on Twitch. Go and watch it for yourself, they speak about IT and gaming news and you'll soon realize they are often spot on. They know their business and they are blatantly honest about it. And Joe will surely crack you up.