Auxbeam LightingReviews of auxbeam.com

I needed to upgrade my headlights and Auxbeam was recommended. Navigating their site, ordering, and installation was very easy. There was one minor problem with one of the lights and, after contacting customer service, the issue was fixed within 24 hours; new lights sent. That is amazing customer service. I look forward to purchasing more products for my vehicle from Auxbeam.

I have ordered several items from Auxbeam now, Pods Lights and Wiring Harnesses, and I have found both their products and customer service to be Top Notch. These guys have found a way to get great products to the market at truly great prices, while a couple other brands I won't mention continue to gouge customers for the same or lesser performing products. Recently, I bought a couple of Wiring harnesses from Auxbeam and had an issue with one of the rocker switches, which could have been entirely my fault. I sent them an email about it and not only got a response back in just hours, then sent me not just the rocker switch but an entirely new harness and rocker no questions asked! They even expedited the shipping and I had it in just a couple of days. That was awesome, and completely unexpected. For anyone on the fence about buying from Auxbeam, you can 100% trust these guys. They are selling High Quality Products with Great Customer Service, they are just cutting out the Ridiculous Middleman Markup. This is a company that can be trusted.

Had an issue with an LED bulb that stopped working after a short while. Emailed them about it and got a response 12 hours later, they shipped me a replacement the following day. New bulb is in and no issues. Every company is going to have defects and issues, it's most important to me that customer service is responsive and easily able to resolve issues without having to jump through a bunch of hoops. Ill keep buying auxbeam stuff because of this.

I had notice that one of my LED low beam headlights was out and was going to order a new set, but after reaching out to Auxbeam Customer Service (since they were only 18 months old) they agreed to send me a new set at no cost since they verified the purchase. Dorothy was the representative who reached out and confirmed my address with no issues whatsoever. This not only show me a company that stands behind its product but also has rapid response time that solves the issue. 5 STARS ⭐️ ⭐️⭐️⭐️⭐️ to Dorothy and Auxbeam! Job well done 👏

Had an issue with the headlights and immediately sent me a new one many places don’t resend as fast them!!

Best customer service. Ive always purchased their lights and they've lasted me years. I have not had one that has gone out yet.

I purchased bulbs well over a year or more ago. Had a problem with one last week. I had no copy of invoice or receipt. Reached out and within 12 hours they had a brand new set of bulbs on the way and covered the price of the new bulbs! Won’t buy headlights from anywhere else.

I had a very good experience with Auxbeam customer service. They were professional, responsive, and very helpful with my order and product questions. They replied quickly and tried their best to provide a good solution for my vehicle setup. I also appreciate their communication and support throughout the process. Looking forward to trying the new led setup on my Mercedes W140. Highly recommended service. Thank you Auxbeam!